Universal Credit – service charges

Network briefing by Ian Parker

Right to Buy: Back in fashion?

Network briefing by Neil Merrick

Housing and mental health needs

Network briefing by Tim Horsley

Universal Credit

Network briefing by Sue Beasor

Housing demand and supply: are we building enough homes?

Network briefing by Roger Jarman

Supporting customers of temporary and supported accommodation through welfare reform

Network briefing by Lesley Healey

Welfare benefits: the reform timeline

Keep up with welfare reform using HQN’s guide to the major changes from April 2013

The impact of welfare reform on tenants and providers of supported and temporary housing

Complimentary NeighbourhoodNet briefing by Lesley Healey

The private rented sector: how effectively is it regulated?

Network briefing by Roger Jarman

Youth justice: the systems in Scotland, England and Wales

Network briefing by Tim Horsley

Left hand, right hand: housing regulation cultures in England and Scotland

Network briefing by Janis Bright

Transparency and freedom of information for housing associations

Network briefing by Julian Dobson

HBnews - February 2013 edition

Housing Benefit Newsletter by Sue Beasor

The 2011 Census and the social housing sector

Network briefing by Roger Jarman

Welfare reform and housing: the HQN survey

Network briefing by Chloe Fletcher

Options for dealing with hard-to-let properties

Network briefing by Wendy Murphy

A housing practitioner’s guide to the draft Anti-social Behaviour Bill

Network briefing by Tim Horsley

The Housing Benefit size criteria restrictions for working age claimants in the social rented sector

Network briefing by Sue Beasor

The benefit cap

Network briefing by Sue Beasor

The Chancellor's Autumn Statement

Network briefing by Ruth Selo and Alistair McIntosh

Summary: housing law update

Network summary by Tim Horsley

Housing law update

Network briefing by Tim Horsley

Cashback: an update on the DIY repairs scheme for tenants

Network briefing by Mark Smulian

HBnews - November 2012 edition

Housing Benefit Newsletter by Sue Beasor

Affordable rents – for strategic housing authorities and all social landlords

Network briefing by Wendy Murphy

Regeneration and housing: ways forward in difficult times

Network briefing by Charlie Hughes

Community safety engagement update

Network briefing by Tim Horsley

Housing Benefit changes: the impact on landlords

Network briefing by Doug Edmonds

Montague Review: Barriers to institutional investment in the private rented sector

Network briefing by Tim Brown

Does it all add up? Official data on housing services in the New Era

Network briefing by Roger Jarman

Community Safety Delivery Update

Network briefing by Tim Horsley

Housing policy changes and reshuffle

Network briefing by Mark Smulian

Homelessness - Making every contact count

Complimentary SEN briefing by Jenny Mayne

The Right to Transfer, the Right to Manage and the Right to Buy

Network briefing by Helen Muir

Commissioning for social value: what the Public Services (Social Value) Act 2012 means in practice

Network briefing by Julian Dobson

Scottish Social Housing Charter indicators

Network briefing by Anna Evans

So what does the regulator require, and when?

Network briefing by John Wheeldon

From umpires to line judges – the role of tenants in keeping landlords to the rules

Network briefing by Sue Farrant

Pay to stay

Network briefing by Lesley Healey

Publicising the HB changes and Welfare Reform

Network briefing by Sue Beasor

Service delivery in the new era: what next for ALMOs and local authority companies?

Network briefing by Roger Jarman

Substance Dependency and Recovery

Network briefing by Tim Horsley

Mobility in social housing – a briefing for strategic housing authorities and all social landlords

Network briefing by Wendy Murphy

Best Companies: how satisfied staff help drive performance

Network briefing by Kate Murray

The Bribery Act 2010 – its impact on housing organisations

Network briefing by Russell Caller

ASB update

Network briefing by Tim Horsley

Regulating the standards: How the Social Housing Regulator will regulate in practice

Network briefing by John Wheeldon

Allocation of housing: meeting the demands of the Localism Act and the new Code of Guidance

Network briefing by Suzanne McBride

Fixed term tenancies - issues for English landlords

Network briefing by Neil Merrick

Regulation under the new regime for England: an HQN survey

Network briefing by Janis Bright and Alistair McIntosh

The Welfare Reform Act - are you ready?

Complimentary RIEN briefing by Rob Emery

HBnews - May 2012 edition

Housing Benefit Newsletter by Sue Beasor

What should we be learning from Ombudsman reports?

Network briefing by Robert Brewer

All change! An evaluation of the new frameworks for regulating social housing in England and Scotland

Network briefing by Roger Jarman

Focusing on early intervention of families

Network briefing by Tim Horsley

The comprehensive guide to the Welfare Reform Act 2012

Network briefing by Sue Beasor

Housing and the Budget

Network briefing by Neil Merrick

Development for registered providers - some current issues

Network briefing by Peter Atkinson

Tenancy fraud: should it be a criminal offence?

Network briefing by Roger Jarman

Welfare reform

HQN summary paper by Sue Beasor

Social tenants and landlords: the Coalition's approach

Network briefing by Martin Wheatley

Women on boards

Network briefing by Charlie Hughes

Literacy – guidelines for social housing providers

Network briefing by Joanna Jeffery and Richard Seager

Resident involvement in social housing in the UK and Europe: blog

This short and sharp blog provides an overview of our research into resident involvement in social housing

Resident involvement in social housing in the UK and Europe: research and good practice

Briefing by Janis Bright

Housing inspection: the next steps

Network briefing by Roger Jarman

The return of Right to Buy

Network briefing by Neil Merrick

Council self-financing and stock transfer: the housing association perspective

Network briefing by Robin Tebbutt

Riots, gangs and violence and the role of housing providers

Network briefing by Tim Horsley

Scottish housing issues update

Network briefing by Zhan McIntyre

Prioritising homelessness in 2012: time to look at the Scottish approach?

Network briefing by Isobel Anderson

Self-financing for councils: update on stock issues

Network briefing by Robin Tebbutt

Autumn Statement

Network briefing by Steve Wood

Complaints handling in Scotland

Network briefing by Helen Barclay

Laying the Foundations: A Housing Strategy for England

Network briefing by Janis Bright

An overview of the Localism Act 2011

Network briefing by Sue Farrant

Neighbourhood planning

Network briefing by Neil McDonald

Recent developments in equality and diversity

Network briefing by Joanna Jeffery and Richard Seager

Serious detriment in landlord and community services

Network briefing by Tim Horsley, Mike Jones and John Wheeldon

Eviction powers for anti-social behaviour - the government’s consultation

Network briefing by Tim Horsley

The new Scottish homelessness framework: progress towards priority for all by 2012

Network briefing by Isobel Anderson

Serious detriment - resident involvement, governance and financial viability

Network briefing by John Wheeldon and Charlie Hughes

Your questions answered - asset management and procurement

Network briefing by Mike Jones

Implementing social housing reform; consultation on the government's proposals to change the TSA standards

Network briefing by Tim Horsley

Serious detriment: diversity

Network briefing by Joanna Jeffery and Richard Seager

HQN Accredit: case studies – Helena Partnerships, Greenfields Community Housing and Family Mosaic

Network briefing by Jeannie Swales

Annual reports – let’s get it right

Network briefing by Damian Roche

VfM and serious detriment

Network briefing by Steve Wood

Democratic filter or bureaucratic blockage? The proposed changes to the complaints system

Network briefing by Sue Farrant

A new era for the public sector: the Open Public Services White Paper

Network briefing by Kate Murray

The new regulatory regime: tenant scrutiny and serious detriment

Network briefing by Kate Murray

The affordable rents system: how many homes, at what cost?

Network briefing by Janis Bright

RSL regulation plans in Scotland – a review

Network briefing

Managing ASB: focusing on active communities

Complimentary NeighbourhoodNet briefing by Tim Horsley

Fully charged?

Network briefing by Steve Wood

Tenant Cashback: a DIY repairs scheme for tenants

Network briefing by Janis Bright

A new Scotland?

Network briefing by Anna Evans

Self-financing council housing made simple

Network briefing by Neil McDonald

Housing Benefit and welfare reform: impact of the proposed changes on black and minority ethnic communities

Paper by the Race Equality Foundation and commissioned in association with The Housing Quality Network

The government's tenure reform proposals

Network briefing by Tim Horsley

Planning reform and housing supply

Network briefing by Neil McDonald

Tenant scrutiny - your questions answered

Complimentary NeighbourhoodNet briefing

The end of Housing Market Renewal

Network briefing by Charlie Hughes

Budget 2011

What the Chancellor's 'steady as she goes package' means for housing

Pinnock, Powell and proportionality: what's the fuss about?

Complimentary RIEN briefing by Peter Marcus

The New Homes Bonus and planning for housing

Network briefing by Janis Bright

Social networking for social housing - an introduction

Network briefing by Louise Vaughan

The Welfare Reform Bill 2011

Briefing by Sue Beasor

East Kent Housing - a shared housing solution?

Network briefing by Chris Dallison

Excellence in housing - the way ahead after the Spending Review and Localism Bill

Network briefing

Welfare reform and social housing

Network briefing by Hal Pawson

Analysis of 2009/10 TSA performance indicators for housing associations in England

Network briefing by Clive Hall

Shared services: a solution to cuts without consequences?

Network briefing by Steve Wood

The Health and Social Care Bill 2011: implications for housing

Network briefing by Kate Murray

The last lap: latest announcements around Housing Revenue Account (HRA) reform

Complimentary hf:expert briefing by Robin Tebbutt

Your questions answered - governance (part 2)

Network briefing by Debby Ounsted

ASB: Focusing on complainant, witness and victim support

Network briefing by Tim Horsley

The Scottish Social Housing Charter - analysis of consultation reports, comments and blogs identifies key themes and tenant priorities

Network briefing by Anna Evans

Rural affordable housing and the Community Right to Build

Network briefing by Emma Cooke

Are balances the answer to councils' cash shortages?

Network briefing by Robin Tebbutt

Analysis of English local authority housing management performance 2009/10

Network briefing by Hal Pawson

Welfare reform and housing

Network briefing by Neil Merrick

A more risky world

Network briefing by Steve Wood

Briefing - Localism and the Big Society agenda: the role for social landlords?

Network briefing by Charlie Hughes

Your questions answered - governance (part 1)

Your questions answered - finance

Network briefing by Robin Tebbutt and Steve Wood

Briefing - Fair and flexible: HQN guidance on carrying out Equality Impact Assessments of allocations policies and procedures

Complimentary SEN briefing by Joanna Jeffery and Richard Seager

Briefing - The Localism Bill 2010/11

The implications for housing and communities

Local enterprise partnerships and the Regional Growth Fund

Network briefing by Charlie Hughes

Process mapping for performance improvement

Network briefing by Grant Shipley

Universal credit

Briefing by Sue Beasor

Information-sharing: being proactive and prudent

Network briefing by Tim Horsley

How the ‘procurocrats' have hijacked the simple process of buying something… and what you can do to address it

Network briefing by Wayne Hughes

The coalition government and ASB: beyond the rhetoric

Network briefing by Tim Horsley

Local decisions: a fairer future for social housing

Network briefing by Kate Murray

Department for Communities and Local Government's business plan

Network briefing by Robin Tebbutt

It's not an easy option, but it's worthwhile - go ahead, enjoy the challenges and rewards it brings

Network briefing by Ann Trentham

HBnews - Autumn 2010 edition

Spending Review 2010: where next for housing?

Network briefing by Neil Merrick

Involving more residents, more effectively - participatory budgeting

Network briefing by Carole Gradwell and Phil Teece

Comprehensive Spending Review: 80% market rents and new build

Complimentary hf:expert briefing by Robin Tebbutt, Alistair McIntosh and Kate Murray

Your questions answered - Housing Benefit

Network briefing by Sue Beasor

Reviewing expenditure in a climate of austerity - the questions you need to ask before making significant budget decisions

Network briefing by Robin Tebbutt and Kate Murray

HRA reform - update following the Comprehensive Spending Review

Spending Review 2010 - what it means for housing

Network briefing by Alistair McIntosh, Kate Murray and Steve Wood

Review of social housing regulation - initial reaction from HQN

Network briefing by Alistair McIntosh

Working together to tackle youth unemployment

Network briefing paper by Richard Marsh

Your questions answered - allocations and lettings

Network briefing by Wendy Murphy

Local Enterprise Partnerships (LEPs)

Complimentary SEN briefing by Tim Brown

Business planning in a challenging environment

Network briefing by Grant Shipley

Implementation of tenant service charges by local authorities

Complimentary hf:expert briefing by Robin Tebbutt

The financial horizon for housing associations

Complimentary hf:expert briefing by Robin Tebbutt

Making Housing Affordable: A new vision for housing policy - a review of the recent Policy Exchange paper

HQN briefing by Robin Tebbutt

Practical partnership working - a guide for housing organisations

Network briefing by Wendy Murphy

Top tips for the annual report for tenants

HQN guidance note

21st Century Welfare

Network briefing by Charlie Hughes in association with the Centre for Economic and Social Inclusion

What inspectors say about prospects for improvement

Network briefing by John Wheeldon

What inspectors say about prospects for improvement

Network briefing by John Wheeldon

What inspectors say about access and customer care

Network briefing by John Wheeldon

HB news

By Sue Beasor, with contributions from Tony Newman, RIEN Lead Associate

The NHS White Paper: opportunities and insight for the housing sector

Network briefing by Gill Leng

What inspectors say about asset management and major works

Network briefing by John Wheeldon

HQN Your questions answered - health and safety - cold water storage systems

Network briefing by Steve Mount

Why sexual orientation is important for social housing providers

Network briefing by Joanna Jeffery and Richard Seager

HQN Your questions answered - income management

Network briefing by Tony Newman

Contractor insolvency: a survival guide

Complimentary TEAMnet briefing by Emma Wiltshire

Key issues from short notice inspections - resident involvement

Network briefing by John Wheeldon

What inspectors say about diversity

Network briefing by John Wheeldon

The impact of spending cuts on housing - update

Network briefing by Neil Merrick

Key issues from short notice inspections - void repairs

Network briefing by John Wheeldon

Fresh thinking, new ideas

Network briefing by Anna Evans

Is an increase in accident reports a bad thing?

Complimentary SAFETYnet briefing by Morag Brown

Incorporating equality and diversity into procurement

Network briefing by Joanna Jeffery and Richard Seager

Data protection for frontline staff - quick legal guidance on eight topics

Network briefing by David Hall

Tackling homelessness - assessing the needs of 16- and 17-year-olds

Network briefing paper by Jon Cook

The emergency budget

Network briefing by Steve Wood

Top tips for annual reports and communicating with tenants

Network briefing by Kate Murray

Going local - landlords and tenants working together to raise standards

TSA report written by HQN

The impact of spending cuts on housing

Network briefing by Neil Merrick

New government - new rules: the hitchhiker's guide to the coalition's housing policies

This briefing by Alistair McIntosh explains exactly where the coalition is coming from on all the major issues. Don't get caught off guard - read it

Rent restructuring policy

Network briefing by Robin Tebbutt

Positive practice

Identified at inspection by the Audit Commission

Providing care and health services: recent changes to regulation and what housing providers need to know

Network briefing by Lesley Healey

Housing Benefit/Council Tax Benefit national indicator handbook for councils 2009/10

By Sue Beasor, HQN Associate

Customer profiling - how would you do yours?

Network case study by Ceris Jones and Rob Allen, Wulvern Housing Association

HQN equality and diversity briefings - The implications of the Equality Act

Network briefing by Joanna Jeffery and Richard Seager

The future development of ALMOs

Network briefing by Gwyneth Taylor

Total Place - where next?

Network briefing by Charlie Hughes

Setting out their stalls: the 2010 party manifestos

Network briefing by Kate Murray

Flexible tenures

Network briefing by John Hocking

The TSA's neighbourhood and community standard

Network briefing by Elaine Upton

Housing associations and the recession

Network briefing by Neil Merrick

An offer you can't refuse? Further analysis

hf:expert briefing by Robin Tebbutt, HQN's Executive Director (Finance)

hf:expert briefing on self financing HRA Prospectus

An offer you can't refuse? hf:expert briefing by Robin Tebbutt, HQN's Executive Director (Finance)

The role of the third sector in delivering and improving public services

Network briefing by Charlie Hughes, in association with HACT

Repossession update

Network briefing by Chris Bowen

Regime change: the TSA's finalised regulatory framework

Network briefing by Kate Murray

The Social Housing Equality Framework

Network briefing by Joanna Jeffrey and Richard Seager

Tackling disability harassment

Network briefing by Joanna Jeffrey and Richard Seager

Support for All: the Families and Relationships Green Paper

Network briefing by Tim Horsley

Analysis of 2008/09 Scottish local authority housing management performance

By Hal Pawson and published by SHBVN

Decent Homes - the National Audit Office verdict

Network briefing by Neil Merrick

Analysis of English local authority housing management performance 2008/09

Performance continues to improve but management costs are rising and tenant satisfaction levels are stalled

Creating more sustainable rural communities

Network briefing by Chris Bowen

The DWP's Housing Benefit consultation: Supporting people into work: the next stage of Housing Benefit reform

Network briefing by Sue Beasor

Attendance at work

Network briefing by Kate Murray

Alistair McIntosh's response to TSA regulation proposals

Streamlined consultation and clarity of strategic vision required

The TSA's proposed governance standard

Network briefing by Steve Wood

Analysis of 2008/09 TSA performance indicators for housing associations in England

Network briefing by Clive Hall

The TSA's equality and diversity requirements

Network briefing by Joanna Jeffery and Richard Seager

Squaring circles - state of the nation 2009-2010 (Scotland)

Network briefing by Anna Evans

Violence against women and girls

Network briefing by Tim Horsley

Positive practice 2009

Identified at inspection by the Audit Commission

The TSA's proposed value for money standard

Network briefing by Steve Wood

Meeting the accommodation needs of Gypsies and Travellers - a round-up of recent policy and other developments

Briefing by Wendy Murphy

Short notice inspections - the first nine months - part two

Network briefing by John Wheeldon

Positive practice

Identified at inspection by the Audit Commission

Short notice inspections - the first nine months

Network briefing by John Wheeldon

Audit services

Network briefing by HQN's Financial Director, Steve Wood (ACA)

Tackling unlawful subletting and other tenancy fraud

Network briefing by Neil Merrick

State of the Nation 2009: A reality check

Network briefing by Kate Murray

Tackling social exclusion and inequality in housing

Complimentary SEN briefing by Sarah Hopkins

Positive practice

Identified at inspection by the Audit Commission

What does excellence look like? Value for money

Network briefing by John Wheeldon

Low cost home ownership and shared ownership

Network briefing by Chris Bowen

Topping the charts: a look at best companies schemes

Network briefing by Kate Murray

Adding meaning to 'reasonable to continue to occupy'

Network briefing by Tim Horsley

Positive practice information

Identified at inspection by the Audit Commission

Regulating social housing: the TSA's proposals

Network briefing by Kate Murray

Using data and information to improve decision-making and performance

Joint Network and SEN briefing by Tim Brown and Lesley Healey

Personalisation and individual budgets: challenge or opportunity?

Network briefing by Helena Taylor Knox

Housing associations - financial challenges and prospects

Network briefing paper by Paul Reeves

What does excellence look like? Asset management and major works

Network briefing by John Wheeldon

Repossession and mortgage rescue

Network briefing by Chris Bowen

Community Land Trusts and affordable housing

Network briefing by Vanessa Morton

What does excellence look like? Allocations and lettings

Network briefing by John Wheeldon looking at the attributes of excellent three-star organisations inspected by the Audit Commission in 2007 and 2008. This briefing covers allocations and lettings

Making the most of information resources

Network briefing paper by Margaret Gibson looks at how organisations can be far more effective in their use of intelligence to inform decision-making and to support strong governance and leadership

Cross-domain regulation

Network briefing by Kate Murray looks at how the government proposes LAs should be regulated by the TSA

Managing housing registers in England

Network briefing by Tim Brown and Wendy Murphy

Choice-based lettings (CBL): where next?

Network briefing by Tim Brown and Wendy Murphy focuses on what 'fair and flexible' means for CBL systems

Home Improvement Agencies - the future

Complimentary SEN briefing by Lynn Collingbourne

Social housing fraud

Network briefing by Chris Bowen examines the cost and extent of social housing fraud via the illegal sub-letting of homes owned by local authorities and housing associations

Trends in Scottish Housing Regulator inspections

Network briefing by Anna Evans which provides an overview of the Scottish Housing Regulator's publication Social Landlords in Scotland: shaping up for improvement

What does excellence look like? Access and customer care

Network briefing by John Wheeldon looking at the attributes of excellent three-star organisations inspected by the Audit Commission in 2007 and 2008

The reform of council housing finance

HQN's response to CLG's consultation paper. We are also running an event (13 October) to help you shape your own responses to the consultation - click on the green 'full listing' link in the events and training column on this page for further information

Positive practice information

Identified at inspection by the Audit Commission

HQN response to the Tenant Services Authority (TSA) consultation papers on governance and viability

Our questions and suggestions are intended to make the proposed standards work well

Analysis of 2007/08 Housing Corporation performance indicators for housing associations in England

Network briefing by Clive Hall which compares the median scores for a group of performance indicators (PIs) collected by the Housing Corporation (HC) for 2007/08. It divides the results by class of association and, where possible, compares the results to those of earlier years

The strategic approach to housing - consultation on a new Key Line of Enquiry

Network briefing paper by Gill Leng, Executive Director highlights the changes in the approach and focus proposed by the Audit Commission and other changes HQN feels are significant for local authorities and their partners

Housing Market Renewal: programme review 2008/09

Network briefing paper by Jenny Mayne draws out the key points from the review and suggests where there are lessons for others engaged in neighbourhood and area renewal

HQN annual conference

Network briefing by Kate Murray details each of the presentations at this year's HQN annual conference

What does excellence look like? Gas servicing

Network briefing by John Wheeldon looking at the attributes of excellent three-star organisations inspected by the Audit Commission in 2007 and 2008. This briefing covers gas servicing

Fair and flexible - draft statutory guidance on social housing allocations for local authorities in England, issued 31 July 2009

Complimentary SEN briefing by Wendy Murphy, summarises the guidance, highlighting changes in emphasis and recommendations from government for action and presents HQN's response to the guidance based on considerable and recent work with a number of local authorities and their partners to review and redesign their allocations policies

The future of private renting (Scotland)

Network briefing by Anna Evans concentrates on the review of the private rented sector, volume one, key findings document, drawing out the critical findings, conclusions and policy implications

Positive practice information

Identified at inspection by the Audit Commission

Rationalisation of housing stock: which way forward in the new era?

Network briefing by Charlie Hughes offers some thoughts on how a range of significant changes in the operating environment - from the creation of the Tenant Services Authority to the economic downturn - might affect the rationalisation agenda

The private rented sector: the purpose and impact of recent consultations for housing professionals

Network briefing by Kirsten Firth outlines the proposals put forward, identifies issues for housing professionals and will also assist you to respond to each of the consultations

Positive practice information

Identified at inspection by the Audit Commission

Efficiency in development and regeneration

Network briefing paper by Clare Harrigan sets out an overview of progression and delivery of development and regeneration, but in the context of economic pressures and specifically highlights key areas where efficiency gains can be made

Risks of infection at work

Complimentary SAFETYnet briefing, by Morag Brown, which covers a very topical issue, taking a look at 'risks from infections' giving you some things to think about, along with links for you to find more information if you require

Managing empty properties in the social sector

Network briefing paper by Chris Bowen sets out the problem of empty properties in the social housing sector, the potential they offer to increase the supply of affordable housing and the impact that vacant stock has on landlords and neighbourhoods

The Tenant Services Authority: the National Conversation - phase one findings

Network briefing by Charlie Hughes sets out the key findings and how phase two of the conversation will be conducted

Financial briefing note: Ministerial announcement on the outcome of the Review of Council Housing Finance

Network briefing by Steve Partridge covering the announcement on 30 June by the Housing Minister John Healey

HQN briefing on the Equality Bill and the Equality Framework for Local Government

Network briefing by Joanna Jeffery and Richard Seager sets out the main points of the bill with relevance to social landlords, such as the new public duty to promote equality for all the six diversity strands as well as a new duty to take account of the need to tackle socio-economic disadvantage in strategic planning

Positive practice information

Identified at inspection by the Audit Commission

Efficiency in housing income management

Network briefing paper by Tony Newman which forms part of a series of HQN briefings on efficiency in social housing

Decent Homes - the next steps?

Network briefing by Sheila Camp looks at the aims of the report; 'Towards a successor standard to Decent Homes', the key areas for a new standard, areas to be excluded/tackled locally and the next steps

What does excellence look like? Resident involvement

Network briefing by John Wheeldon looking at the attributes of excellent three-star organisations inspected by the Audit Commission in 2007 and 2008. This briefing covers resident involvement

Living Working Countryside: The Government Response to The Taylor Review of Rural Economy and Affordable Housing

Network briefing paper by Vanessa Morton analyses the government's recent response to the findings of the Taylor Review of Rural Economy and Affordable Housing, Living Working Countryside, published last July

Draft Housing (Scotland) Bill: a commentary

Network briefing by Dave Alexander on the draft Scottish Housing Bill which is the subject of current consultation. The briefing looks at the proposals in detail, and offers a commentary on the consultation questions posed by the Government

State of the nation: homelessness

Network briefing by Sheila Spencer which provides organisations with a round-up of the key issues for local authorities and housing providers when planning how best to prevent and respond to homelessness

Domestic abuse and older adults: what should housing providers be doing?

Complimentary ACEnet briefing by Helena Taylor Knox on the difficult subject of domestic abuse

Tolerated trespass - moving on

Network briefing by Tim Horsley which explains the legislation in more detail and provides practical tips to help social landlords to comply with the legislation

Tolerated trespass - the end

Two Statutory Instruments have now been passed in Parliament that finally brought an end to tolerated trespass on Wednesday 20 May 2009. Network briefing by Tim Horsley clarifies and explains the legislation

Co-regulation: What does the TSA really mean?

Network briefing by Kate Murray finds out from Peter Marsh, Roy Irwin, and chief executives

The Scottish Government's agenda for funding new affordable housing: the Affordable Housing Investment Reform Project

Network briefing by HQN Associate Anna Evans, summarises the presentations at HQN's recent conference which explored the Scottish Government's agenda for affordable housing

Supporting or evicting - the best way to manage arrears in the current economic climate

Network briefing by Sheila Stubbins looks at the potential effects of the current economic climate on social housing arrears

Positive practice information

Identified at inspection by the Audit Commission

Guidance for short notice inspections

Network briefing by HQN associate, Ellis Blackmore, which includes ideas for the development of outcome-focussed self-assessment, and invites feedback on good practice which can be shared with other organisations

Efficiency in asset management

Network briefing by Rob McNaughton looks at how organisations can achieve efficiency when dealing with existing housing stock

Draft amending HRA Subsidy Determination relating to administration of rent reduction

Complimentary hf:expert technical briefing by Hilary Vaughan following the latest clarification from CLG which came out the day before the Easter break

Demonstrating sustainability of housing organisations

Network briefing by Richard Lupo describes the benefit of demonstrating sustainability for a social housing provider

Overcoming poverty and its links to place

Network briefing paper, by Chris Bowen, explains the background to poverty and social mobility and how various factors influence people's ability to achieve their full potential in life

Development prospects

Summary of a presentation provided by Anna Evans on housing development prospects given at HQN's Scottish spring 2009 conference

Workforce development plan

Network briefing by Bill Fullen and Jennifer Aston looks in detail at the fundamental issues, which are key to the development of successful workforce planning

Analysis of 2007/08 Scottish local authority housing management performance

The latest briefing on performance indicator analysis by Hal Pawson and published by SHBVN

Using Family Intervention Tenancies

Network briefing by Tim Horsley gives a brief background to how FIPs work and their impact (a full briefing on vulnerability will follow), what FITs are and how they work

The ‘new' Local Area Agreements (LAAs) and housing

Network briefing by Charlie Hughes gives an overview of what is meant to be different about this round of LAAs, some strengths and weaknesses of the new form and how housing issues seem to have fared

Fuel poverty

Network briefing by Maria Wardrobe explores the issues surrounding fuel poverty

Analysis of English local authority housing management performance 2007/08

The latest briefing in our annual series of performance indicator analyses by Hal Pawson

Building new council housing: CLG consultation paper: changes to the revenue and capital rules for new council housing

Briefing by Hilary Vaughan and Steve Partridge

Positive practice information

Identified at inspection by the Audit Commission

Social housing, the financial crisis and government housing initiatives

Network briefing paper by Colin Armstrong considers the impact the crisis has had on social housing providers in England and the implications of interventions made by the UK government in response to the crisis

Crunch time for councils?

Network briefing by Sheila Camp summarises the Audit Commission's report

Welfare reform summary

Network briefing by Andy Selman is a summary of the government's White Paper on welfare reform

Welfare reform

Network briefing by Jamie Ewing examines the ideas set out in the Green Paper on welfare reform published last year

Towards zero carbon housing

Network briefing paper by Ann Bodkin covers the need for change, the policies and step changes which government has brought in through legislation, with examples of new build schemes and improvements to existing housing stock to reduce carbon emissions

Positive practice information

Identified at inspection by the Audit Commission

Positive practice information

Identified at inspection by the Audit Commission

The harder test - the Audit Commission's fresh approach to benefits inspection

Network briefing by Jeannie Swales is based on a presentation at HQN's Your benefit service - the harder test event by Tim Savill, Benefit Policy Lead at the Audit Commission

Getting ahead of the game, preparing for inspection - what do you need to do? A guide for Housing Benefit staff

Network briefing by Jeannie Swales covers all elements of Housing Benefit Inspections, including; Understanding what the Audit Commission are looking for, self assessment and generally on how to prepare for a Housing Benefit Inspection

‘Investing in Affordable Housing': a commentary

Network briefing by Dave Alexander which includes the latest government thinking on the subject, and outlines the main issues likely to arise during the consultation period

Premises Closure Orders and Social Landlords

Network briefing by Tim Horsley looks in detail at the next stage in the government's use of tools and powers to manage anti social behaviour (ASB) and increase public confidence

Gypsies and Traveller accommodation - an update

Network briefing by Vanessa Morton, provides an update on the developing frameworks around Gypsy and Traveller accommodation, looks at recent analysis of progress on the ground and highlights the excellent practical toolkits and guidance now available to assist local authorities and housing organisations

Sustainable maintenance in existing homes

Network briefing by Richard Lupo explains not only how to maintain the existing stock but how to take the opportunity, during maintenance activities, to improve the environmental performance

Reform of the Scottish fuel poverty policy

Network briefing note by Colin Armstrong looks at the background to this reform, summarises the key measures being introduced and considers the wider implications

Citizens of Equal Worth: putting tenants at the heart of government

Network briefing by Nigel Long summarises the now publicised recommendations of the NTV project group

Positive practice information

Identified at inspection by the Audit Commission

The government's new rough sleeping strategy: No One Left Out - a new goal to end rough sleeping

Network briefing by Sheila Spencer looks at what's new in this strategy, what is planned and the role of local authorities and their partners

Implementation of tenant service charges

Network briefing by Tony Huff

How the social housing sector can help to tackle worklessness

Network briefing paper by Sheila Spencer focuses on the work that has been done by housing associations, arm's-length management organisations (ALMOs), and local authorities, individually and in partnership with other housing organisations to tackle worklessness

Positive practice information

Identified at inspection by the Audit Commission

The Tenant Services Authority National Conversation - A joint briefing by HQN and the Northern Housing Consortium

Network briefing by Charlie Hughes sets out what we know so far and explains why providers from all parts of the sector should get involved

Compulsory Purchase Orders (CPOs)

Network briefing by Chris Bowen highlights the pros and cons of CPOs, summarises their legal basis and alerts HQN members to good practice in the use of CPOs

State of the Nation 2008: a reality check

Network briefing paper by Anna Evans, summarises all the main recent developments in Scotland

Queen's Speech

Network briefing which summarises the speech and highlights implications for housing providers

Pre-Budget (PBR) report

The Housing Quality Networks Pre-Budget (PBR) report, from 24 November 2008, which covers the implications for the housing sector

Responding to the Changing Economic Climate - Further Action on Housing

Network briefing note by Colin Armstrong summarises Responding to the Changing Economic Climate - Further Action on Housing

Metropolitan Housing Partnership and sustainability

This Network case study by Matthew Bush summarises what they have achieved so far and where they are heading

The regulatory and financial map of the affordable housing market

Network briefing by Charlie Hughes looks at regulation and funding and also includes both public and private players as we are increasingly operating in a mixed economy

The Private Rented Sector - its contribution and potential (The Rugg Review)

Network briefing by Kirsten Firth looks in detail at the Rugg review and examines the implications for Housing Quality Network members

Energy performance certificates: the new requirements

Network briefing by Janis Bright which considers the new requirements and some of the issues arising from a pilot of EPCs carried out by social landlords last year

Tenant empowerment: turning fine words into best practice

Network briefing by Nigel Long explores tenant empowerment, including tenant-led areas of good practice

Bringing private sector empty homes back into use

Network briefing by Kirsten Firth, looks at how private sector empty homes can be brought back into use - including failed private rented properties, abandoned properties, and surplus buy-to-let flats

Partnering and open-book - till dispute do us part?

TEAMnet briefing by Wayne Hughes and Rob McNaughton, made available here to Network members, explores the benefits and pitfalls of partnering

Housing and Regeneration Act

Network briefing by Jamie Ewing explores the implications of the Act for the housing sector

Tolerated trespass - the end is nigh

Network briefing by Tim Horsley rehearses the underlying issues, describes how TTs will be prevented and eliminated, and looks at the proposals for successor landlords put forward by the CLG in a recent consultation paper: Tolerated Trespassers: Successor Landlord Cases

Effective procurement/VfM/contract arrangements

Network briefing by Rob McNaughton looks at joint procurement, whole life costing, partnering and other common issues

Disabled adaptations - the current agenda

Complimentary SEN briefing by Vanessa Morton provides a detailed overview of the main policy agenda which is likely to frame the way in which adaptations are currently delivered and how they will be delivered in the future

Communities and Local Government (2008): Allocation of Accommodation: Code of Guidance for local housing authorities - choice-based lettings

Network briefing note by Tim Brown summarises and comments on the Code of Guidance

Positive practice information

Identified at inspection by the Audit Commission

Tackling the green agenda

Network briefing by Richard Lupo outlines the main initiatives taken in the UK and what they mean for building practice with a particular reference to social housing providers

Analysis of 2006/07 Housing Corporation performance indicators for housing associations in England

Network briefing by Clive Hall and Doug Edmonds, shows continuing improvements in void management and rent collection

Tackling fuel poverty

Network briefing by Chris Bowen, explores amongst other things, the extent of fuel poverty, government targets and what a housing organisation can do to help reduce fuel poverty

Housing IT solutions

Network briefing by Louise Russell sets out the work that needs to be undertaken in the planning and pre-procurement stages when considering the introduction of a new integrated housing management system

Developing common housing registers in Scotland

This Network briefing paper by Colin Armstrong considers government policy and support for CHRs in Scotland, the progress that has been made to date in developing CHRs and some key best practice issues for CHR partners

Quality counts - A brief guide to quality standards and systems

Network briefing by Cathy Jackson provides an overview of some of the key quality standards used by housing organisations, and whether anecdotal evidence would suggest that those organisations which have achieved externally assessed quality marks have improved their ratings in audit commission inspections

Housing Supply Task Force - one year on

Network briefing paper by Colin Armstrong describes the progress the Task Force has made in its first year and considers the future direction of its activities

Positive practice information

Identified at inspection by the Audit Commission

National Tenant Voice

Network briefing by Sheila Adamson looks at how proposals for a National Tenant Voice are developing

The inspection of Housing and Council Tax Benefits (and a reference to the National Fraud Initiative)

Network briefing by Ellis Blackmore looks at the inspection process, how LAs can prepare for inspection and the National Fraud Initiative

Short notice inspections (SNI) of housing associations

Audit Commission Consultation - HQN response

Assisting leaseholders facing large bills for major works or improvements

Network briefing by Jeff Platt looks at the historical context and the current position of leaseholders, including; payment options offered by landlords, sinking funds and any other options to consider

Homes and Communities Agency (HCA) and Tenant Services Authority (TSA)

Network briefing by Charlie Hughes summarises the background to splitting up the Housing Corporation's functions of funding and regulation and reminds readers of the reasons and objectives behind this change

Ensuring a fair housing market for all - Latest housing market package

Network briefing by Gwyneth Taylor, gives an overview of the latest housing market package, recently announced by CLG

St Basils starter homes initiative for young people

Network briefing by Jean Templeton looks at the research, which aims to demonstrate how a new type of medium-term supported housing could help young people gain the stability they need

Housing association development in the aftermath of ‘Firm Foundations'

Network briefing by David Alexander brings readers up to date with this developing agenda

Housing Revenue Account subsidy review: can we learn from North Western Europe?

Network briefing by Tim Brown looks at the role, nature and funding of the sector

Housing and planning: update on recent changes to the planning system

Network briefing by Suzanne McBride looks at key changes to the planning system since 2004, offering a quick guide to the new system, and considering changes proposed in the Planning Bill (including the Community Infrastructure Levy) and other reviews

Designing the future - Lifetime Homes

This complimentary ACEnet briefing for Network members by Lynn Watson of Habinteg Housing Association sets out the background to Lifetime Homes, describes the criteria in some detail and evaluates the success of the concept of Lifetime Homes since its development in the early 1990s

Positive practice information

Identified at inspection by the Audit Commission

The Socially Excluded Adults Public Service Agreement

Network briefing by Bill Hewlett explores how the government is taking action through the Socially Excluded Adults Public Service Agreement

New deal for communities: lessons learnt

Network briefing by Sheila Spencer summarises the key messages coming from the evaluations so far, and draws some conclusions which may be of help to housing authorities and other housing agencies in developing their approach to tackling deprivation

Making better use of the private rented sector

Network briefing by Chris Bowen explores how the PRS can provide a much greater role in meeting housing need and demand across the UK

West Kent Housing Association/West Kent Extra case study on ‘worklessness'

Complimentary SUNnet briefing for Network members by Eammon Dillon, West Kent Extra, where they are tackling worklessness and disengagement, primarily through volunteering and employment opportunities in community projects

London - a new Mayor. A new approach. A new strategy for housing?

Network briefing by Genevieve Macklin explores the changes and new ideas being introduced by the new Mayor of London

Short notice inspections

Network briefing and guidance by Ellis Blackmore explains what to do in detail and how to overcome typical obstacles picking out the relevant key points for Network members

Rewarding awards?

Network briefing by Cathy Jackson provides a flavour of some of the key awards that are available

Learning the lessons from abroad

Network briefing by Tim Brown explores the UK's track record of transferring policy ideas from other countries to Britain

The government response to Our Shared Future: recommendations on community cohesion for social housing providers

Network briefing by Joanna Jeffery and Richard Seager highlights those parts of the government response that have particular significance for social housing providers

The joint Treasury/CLG review of council housing finance

Network briefing by Chloe Fletcher summarises the review process and highlights the key issues that are emerging from the review for local authorities and ALMOs as well as housing associations

Positive practice information

Identified at inspection by the Audit Commission

Preparing Britain for the future: The government's draft legislative agenda 2008/09

Network briefing by Gwyneth Taylor which considers the Bills in the draft programme relevant to the social housing sector

Housing and Regeneration Bill update - The Social Housing Regulator

Network briefing by Gwyneth Taylor explores the emerging implications of the Bill for the housing sector

Preparations for digital TV transmission in rented housing

Network briefing by Mike Kelly, Arena Housing, is intended to give an outline of Arena Housing's experience, so far, in getting an extensive programme of work under way to convert communal TV aerials for digital reception

Tackling overcrowding

Network briefing paper by Wendy Murphy examines the actions being taken by the five pilot London boroughs, and others, to tackle overcrowding

Reaching Out - working with ethnic communities in housing

Complimentary SUNnet briefing for Network members on addressing the issues surrounding worklessness

The role of housing associations in Crime and Disorder Reduction Partnerships

Network briefing by Tim Horsley looks at the roles now expected of HAs, the methods they can use to fulfil them, and what more a CDRP can offer than just a quarterly meeting of partners

Community Gateway briefing

Case study briefing by Paul Roberts explores why this approach was taken, looks at their model, community empowerment and what the future holds for Preston's community gateway model

Credit crunch checklist

The current economic climate is affecting all business sectors, including the housing sector. The checklist can be used to test key elements of your organisation, be it a housing association, ALMO or local authority

Positive practice information

Identified at inspection by the Audit Commission

Three stars for equality and diversity: lessons from recent inspections

Network briefing by Joanna Jeffery and Richard Seager highlighting good practice and areas of weakness identified in recent inspection reports

Choice-based lettings update: spring 2008

Network briefing by Tim Brown gives a round up and an update on Choice Based Lettings progress and an insight into government policy

The longer-term outcomes associated with families who had worked with intensive family support projects

Network briefing by Mark Connolly looks specifically at four aspects of the research, including; An overview of outcomes for families, families achieving partial success, the impact of interventions on children's wellbeing and the impact of IFSPs on communities

Positive practice information

Identified at inspection by the Audit Commission

Lifetime Homes, Lifetime Neighbourhoods: A national strategy for housing in an ageing society

Network briefing by Hazel Summers outlines the key elements and implications of the national strategy for housing in an ageing society

Positive practice information

Identified at inspection by the Audit Commission

Financial inclusion

Network briefing by Chloe Fletcher outlines good practice and explores the issues raised by financial inclusion

The Independent Living Strategy

Network briefing by Joanna Jeffery and Richard Seager explores the Independent Living Strategy and its impact for service providers

Disabled Facilities Grant reform - the package of changes

SEN briefing by Vanessa Morton highlights key issues and areas where action is needed to improve disabled people's ability to access independent living, and sustain it. It draws attention to the national agendas and direction of travel, and provides examples of different perspectives and good practice

Don't miss out, part 2 - supported and sheltered housing policy and practice

Network briefing by Wendy Hayhurst focuses on two publications; Review of Sheltered Housing in Scotland and Supporting People: Costs and Benefits (final report)

Disabled Facilities Grant reform - the package of changes

SEN briefing by Vanessa Morton highlights key issues and areas where action is needed to improve disabled people's ability to access independent living, and sustain it. It draws attention to the national agendas and direction of travel, and provides examples of different perspectives and good practice

Equality and diversity - New guidance from the Housing Corporation

Network briefing, by Joanna Jeffery and Richard Seager, describes the scope of the new guidance as well as its limitations

Positive practice information

Identified at inspection by the Audit Commission

The Big Picture

Network briefing by Chloe Fletcher highlights the main policy changes over the past year and outlines what it will mean for housing providers in the coming few years

Don't miss out, Part 1 - housing policy and practice

Network briefing by Wendy Hayhurst focussing on three publications; an evaluation of LA antisocial neighbour noise nuisance services, the impact of local ASB strategies at the neighbourhood level and tensions between allocations policy and practice

HQN briefing series - ASB questions and answers

Network briefing by Wendy Hayhurst and Natalie Pace provides responses to the most popular and topical questions posed by Housing Quality Network members during late 2007

Analysis of local authority housing management performance 2006/07

HQN's annual analysis by Professor Hal Pawson of local authority performance shows costs stabilising while repairs and relets get faster and arrears reduce

Audit Commission consultation on proposed revisions for Key Lines of Enquiry 10 - Supporting People

Network briefing by Lesley Healey summarises the main changes proposed for KLOE 10 and some of the themes that emerge in this latest review

The Mayor's Housing Strategy for London

Network briefing by Sheila Camp which outlines the draft strategy as it stands January 2008

Recent housing management inspections: some data and observations

In depth analysis of recent inspection reports by Clive Bayliss. What drives the results? Are the inspectors' consistent? How should I approach inspection in 2008?

Valuing people now

Network briefing by Joanna Jeffery and Richard Seager sets out the main elements of the consultation document and highlights some of the key implications for social housing providers

Analysis of 2006/07 Scottish Local Authority Housing Management Performance Indicators

Housing Quality Network report by Hal Pawson analyses performance across Scotland LA's key housing management functions at the national scale

Working in partnership with the private rented sector

Network briefing by Claire McMullen explores how housing providers can successfully engage and work with the private rented sector

Positive practice information

Identified at inspection by the Audit Commission

Overcoming worklessness

Network briefing by Janis Bright explores the role that social housing can play in addressing worklessness within the sector

The use and impacts of ASBOs

Network briefing by Hal Pawson summarises newly published research evidence on the use and impacts of ASBOs in England and Wales, as well as in Scotland

The Housing Revenue Account: 2008/09 Draft Housing Subsidy Determination

HFExpert complimentary briefing by Simon Smith, summarises the major elements of the 2008/09 Draft Housing Subsidy Determination, issued 23 November 2007. Please note that some parts of the determination have been re-submitted since this briefing was issued

Private sector strategy: the government's housing agenda

Network briefing by Vanessa Morton focuses on key points for housing organisations' work with the private sector

Housing and Regeneration Bill

Network briefing by Gwyneth Taylor outlines the key provisions of the Bill together with the implications for social housing providers

Reducing numbers in temporary accommodation

Network briefing by Chris Holmes explores the practical steps that can be taken to reduce the numbers in temporary accommodation

Crerar, Cave, Firm Foundations and their impact on the Scottish housing regulation

Crerar, Cave, Firm Foundations and their impact on Scottish housing regulation Network briefing by Rob Hughes explores these in detail including the implications for housing providers

Tightrope or safety belt? Building board and council relationships at ALMOs and LSVTs

Tightrope or safety belt? Building board and council relationships at ALMOs and LSVTs Network briefing by Debbie Ounsted examines why ALMO and LSVT boards alike have an interest in polishing their partnerships with their council for mutual benefit in the longer term

Consultation on the setting of guideline rents in Local Authority Housing Subsidy

Hf:expert briefing

Positive practice information

Identified at inspection by the Audit Commission

Firm Foundations: the future direction of housing policy in Scotland

Firm Foundations: the future direction of housing policy in Scotland Network briefing paper by Dave Alexander explores the Firm Foundations discussion paper in detail

All you ever wanted to know about surveys

Network briefing by John Wheeldon aims to update members on the options available and discusses the pros and cons of different approaches

Positive practice information

Identified at inspection by the Audit Commission

Almos - renewing your management agreement

Network briefing by Nick MacKenzie, Anthony Collins Solicitors, considers the process for renewing an ALMO's management agreement

Tolerated trespass - the beginning of the end?

Network briefing paper by Tim Horsley takes an up to date look at Tolerated Trespassers including CLG's Tolerated Trespasser consultation paper

Housing finance and value for money headlines from the pre-budget report and CSR

Complimentary hf:expert briefing by Dylan Chipp intended to highlight financial headlines and CLG's expectations of Local Government to deliver HM Treasury's 3% budget savings target

Communities Scotland and the Care Commission

Network briefing by Janet Dickie and Marcia Ramsay explores, in detail, the roles, responsibilities, and how the two organisations work effectively together

Strategic housing - Green Paper response and housing headlines from the pre-budget report and CSR

Complimentary SEN briefings by Gill Leng are intended to highlight the kind of areas where you may feel it appropriate to focus your responses and has been made under headings that will be more relevant to local authorities rather than Green Paper headings

Independence and opportunity - the national strategy for Supporting People

Network briefing by Lesley Healey provides a summary of the key themes within the national strategy for the future of the supporting people programme

Neighbourhood charters - making them work for you

Network briefing by Natalie Pace outlines how neighbourhood-based charters and agreements work, the different models that can be used, and gives a number of case studies to illustrate how they are developed, implemented and monitored

Social housing and child protection policies

Network briefing by Jeannie Swales examines why West Kent decided to develop a child protection policy and how other organisations could do the same

Equality impact assessments

Network briefing by Joanna Jeffery and Richard Seager examines the benefits of carrying out EIAs and offers practical guidance

Preventing tenancy breakdown, promoting tenancy sustainment

Network briefing by Wendy Hayhurst, examines tenancy sustainment, looking at the possible causes of tenancy breakdown and suggesting some ways in which social landlords can overcome it

Positive practice information

Identified at inspection by the Audit Commission

Housing market assessments

Network briefing by Stacey Sleeman offers an overview on how local authorities and regions can work together to identify sub-regional housing markets

HQN Scottish newsletter

Our September issue, with all the latest from HQN

New KLOEs for old?

Network briefing by John Wheeldon outlines changes to the Audit Commission's Key Lines of Enquiry and offers tips on self- assessment

Positive practice information

Identified at inspection by the Audit Commission

The Commission on Integration and Cohesion report: Our shared future

Network briefing by Vanessa Morton outlines the report's themes and highlights the main recommendations on housing

Your questions answered: the Housing Corporation's new performance indicator suite

Network briefing by John Wheeldon tackles common problems with definitions, validation, void periods, appointments and STATUS questions

Resident influence, choice and control

Network briefing by Janis Bright sets out details of the Housing Corporation's latest strategy statement and the CLG consultation on the issue

Communities Scotland guide to inspection

Network briefing by Wendy Hayhurst outlines important changes to the regime

Housing Green Paper: financial briefing for local authorities and providers

Network briefing by Steve Partridge examines the financial implications of the Green Paper

Planning for a sustainable future

Network briefing by Sheila Camp covers issues raised within the White Paper Planning for a sustainable future published 21 May 2007

Gypsies and Travellers: the housing agenda - an update

Network briefing by Vanessa Morton seeks to provide an update on developments since the Networks earlier briefings and to clarify further, how and why housing organisations should be involved

The Law Commission's tenancy default scheme

Network briefing by Tim Horsley will be of interest to social landlords seeking to enforce the terms of a lease but having a moral dilemma with the windfall effect of forfeiture and to housing advisers and those with a general interest in housing law seeking to keep up to date with potential changes

A quick summary of the new housing Green Paper

Network summary by Andy Selman of the housing Green Paper published on 23 July

Regeneration and the Scottish Housing Quality Standard in mixed tenure estates

Network briefing paper by Rob Hughes looks at achieving the SHQS and improvement of neighbourhoods and the difficulties facing landlords in regenerating areas where there is a variety of tenures, particularly owener occupiers

Let's call the whole thing off: is your responsive maintenance service as good as you think it is?

Wayne Hughes explains why tenants and responsive repairs providers disagree about maintenance performance and what to do about it

Promoting disability equality - A briefing for housing associations

Network briefing by Joanna Jeffery and Richard Seager provides more detail on what the duty involves and describes how housing associations should respond

Respect: an update

Network briefing by Natalie Pace, provides an update on some key parts of the Respect Action plan for landlords as well as outlining forthcoming changes in relation to local crime and disorder reduction partnerships

The transition from CPA to CAA

Network briefing by Greg Birdseye summarises the key stages of the transition and includes the latest information issued by the Audit Commission

Positive practice information

Identified at inspection by the Audit Commission

Promoting gender equality

Network briefing by Joanna Jeffery and Richard Seager provides more detail on what the duty involves and describes how housing associations should respond

HQN - Learning from success

Network briefing by Alistair McIntosh and Janis Bright tells the story of four organisations that have achieved turnarounds and spectacular results

Update on the Housing Corporation's new performance indicator suite

Network briefing by John Wheeldon advises on what to look for, common pitfalls and timetabling for the new PI suite

State of the nation 10 - Housing in Scotland

Network briefing by Tony O'Sullivan and Gillian Young reviews the housing and regeneration landscape in Scotland in the light of the Scottish Parliament and local government election results in May. It considers the findings of the public spending Budget Review Group (the 'Howat Review'), and developments on the social housing procurement and strategic investment framework agendas

Positive practice information - March-April 2007

Identified at Inspection by the Audit Commission

Housing and community cohesion

Network briefing by Wendy Hayhurst uses and builds on a number of presentations in a recent round of HQN seminars to suggest how housing might contribute to community cohesion

Dealing with personal insolvency

Network briefing written by insolvency specialist Edward Cook includes explanations of what bankruptcy and IVAs mean; how it affects the collection of rent; and the impact on recovery of overpayments of benefits

Local government reform: the impact on providers of support

Network briefing by Gill Leng to explore the potential for added value from the integration of Supporting People into LAAs

The Lyons Inquiry and the future of local government: one step forward and two steps back for housing?

Network briefing by Tim Brown and Nicola Yates will be of particular interest to housing organisations in order that they can contribute effectively to the issue of the future of local government

Coastal towns - The House of Commons Communities and Local Government Committee Report

Briefing by Vannessa Morton for housing policy makers and practitioners in coastal areas, covering housing issues, which figure strongly in the report, and covering some of the fundamental issues it raises about the nature of these towns' economies, housing markets and regeneration

The future of social housing: an HQN conference

Network briefing by HQN Associate Janis Bright, summarises the presentations at HQN's recent conference which explored the changing roles, responsibilities and expectations of the sector

CPA the harder test - scores for 2006 for single-tier (and county) councils

Network briefing by Greg Birdseye summarises the overall outcomes and then describes in more detail the results for housing services

The Local Government and Public Involvement in Health Bill

Network briefing by Michael Sander focuses on issues of potential relevance to senior staff in local authorities, ALMOs and housing associations, either in terms of setting a work context, or in terms of the Bill's detailed substance

Ends and means - the future role of social housing - The Hills Report

Network briefing by Doug Edmonds focusing on the actions that local government and other social landlords might take in advance of any policy or legislative change

Improving service performance: less regulation and more efficiency?

Network briefing by HQN Associate, Lynne Carr, highlights the main areas of good practice outlined at a recent HQN Inspection event in Edinburgh

The CLG draft Code of Guidance on allocation of accommodation - choice-based lettings

Network briefing by Tim Brown & Nicola Yates provides an in-depth analysis of the Government's draft Code of Guidance on choice-based lettings

Analysis of 2005/06 Scottish local authority housing management

Network briefing by Hal Pawson examines key indicators including rent collection, void management, relet times and repairs

Options for the future of sheltered housing stock

Network briefing by Trudi Kleanthous aims to summarise the key issues that need to be addressed, and makes recommendations as to the options available when considering a strategy for the future

The Cave Review of housing regulation: responses

Network briefing by Janis Bright examines the key themes emerging and provides a summary of points from a range of leading organisations

Determining the comparative value of responsive repairs

Network briefing by Rob McNaughton describes an HQN research project that developed and tested a new method of comparing the value of responsive repairs

Analysis of 2005/06 Housing Corporation performance indicators for housing associations in England

Analysis of 2005/06 Housing Corporation performance indicators for housing associations in England Network briefing by Clive Hall, shows continuing improvements in void management and rent collection, while repairs performance holds steady

Scottish Housing Quality Standard progress report

Network briefing by Linda Ewart explores the results of the analysis published by Communities Scotland in January 2007

Inspecting large scale voluntary transfer organisations - lessons from the past 18 months

Briefing by Sheila Camp looks at the key themes that emerge from the 29 reports to provide pointers to areas that LSVTs need to give special attention before the inspectors call

Analysis of strategic housing Best Value PIs 2005/06

Network briefing by Hal Pawson that examines local authority performance on empty homes brought back into use, homelessness, and Housing Benefit administration

Disabled Facilities Grant Programme: The government's consultation on improving programme delivery

Network briefing by Vanessa Morton explores the issues and implications of the CLG consultation report

Gongs - why bother?

Network briefing by Stephanie Harper considers why organisations should work to attain IiP status, and other awards

Strengthening powers to tackle anti-social behaviour

Network briefing by Tim Horsley examines the consultation paper from The Home Office that includes proposals to add to or enhance the powers for dealing with anti-social behaviour

Tenant inspectors - helping to improve and develop housing services

Network briefing by Carole Amer (with additional material from Laurie McCormack) explores how tenant inspectors are being empowered by different organisations

Your questions answered: tenant participation

Laurie McCormack tackles questions focusing on a range of issues around tenant participation

Positive practice information

Identified at Inspection by the Audit Commission

Analysis of local authority housing management performance 2005/6

The latest briefing in our annual series of performance indicator analyses by Hal Pawson

Scottish Links: No 9 - 'State of the nation'

Network briefing by Tony O'Sullivan and Gillian Young examine the Scottish Executive's report on its achievements, changes to the inspection regime and estimates of housing need

Housing Corporation homelessness strategy

Network briefing by Sheila Spencer explores the issues raised within this strategy

Housing market renewal: latest Audit Commission findings

Network briefing by Janis Bright examines the latest evidence from the Audit Commission on the pathfinders' progress

Capability review of Communities and Local Government

Network briefing by Doug Edmonds summarises the capability review of CLG

The Cave Review of Social Housing Regulation

Network briefing, Alistair McIntosh sets out the key issues the review will consider and poses some questions for the team on costs, standards and risk-based regulation

Current developments in self-directed support

Network briefing by Jill Parker explores the 'in Control' system and the implications for housing and support providers

The revised diversity Key Lines of Enquiry

Network briefing by Joanna Jeffrey sets out the main changes to the KLOE and highlights main themes

HomeBuy: Housing Benefit and help for homeowners

Network briefing note by Janis Bright clarifys the situation regarding Housing Benefit entitlement for customers of the different versions of the Homebuy schemes

Local authority annual efficiency statements:backward look 2005/06

Network briefing by Sally Williams compares the forward and backward look to determine where the differences have occurred

Anti-social behaviour - lessons from recent inspection reports

Network briefing by Sheila Camp looks at a selection of inspection reports from May 2006 onwards, covering ALMOs, housing associations and local authorities, with a range of star ratings and prospects for improvement

The comprehensive spending review: an update

Network briefing by Janis Bright sets out the timetable to the July 2007 CSR announcements, and outlines the main themes that will feature in the review

Homelessness questions and answers. Briefing 3

Network briefing by Sheila Spencer and Tim Horsley tackles questions focusing on a range of issues to do with working with housing associations, and around improving the provision of temporary accommodation

Probationary tenancies - should you be using them?

Network briefing by Pete Ashworth explores the use of probationary tenancies and whether or not an organisation should be using them

The Housing Revenue Account: 2007/08 Draft Housing Subsidy Determination

Network briefing by Tony Huff summarises the major elements of the 2007/08 Draft Housing Subsidy Determination

Strong and prosperous communities: the local government White Paper October 2006

Network briefing by Doug Edmonds explores the White Paper in detail in order to identify the important issues for housing

Licensing and accreditation: latest developments in the private rented sector

Network briefing by Joanne Cavanagh explores the changes to legislation affecting the private rented sector

NCH Families projects - intensive support for tenancies at risk

Network briefing by Jan Stoll NCH, sets out the context and operation of intensive family support projects

Leasehold: sinking/reserve funds, and KLOE 12

Network briefing by Julia Greenwood explores the pros and cons of setting up sinking funds, and outlines some best practice

The Audit Commission's ideas for assessment beyond 2008 and the local government White Paper

Network briefing by Greg Birdseye expands on a previous Network briefing on the future of housing regulation and also includes details from the recent White Paper

Scottish Links no. 8 - The Scottish Right To Buy Statement 2006

Network briefing by Tony O'Sullivan and Gillian Young summarises all the main elements of the report, and the subsequent parliamentary debate

The code of practice on racial equality in housing

Network briefing by Richard Seager and Joanna Jeffery explore how the new code differs from the old one and the implications for social landlords

Inspection - towards a more proportionate and targeted approach

Network briefing by Lynne Carr highlights the discussion points from the Network seminar on inspection

Housing Benefit reforms - impact of Local Housing Allowance and Housing Benefit Direct (or payment to tenants)

Network briefing explores forthcoming Housing Benefit reforms and the evaluation of the pathfinders

RSL governance in Scotland

Network briefing by David Alexander tracing the very particular history and flavour of the Scottish approach to governance

The future of housing regulation - the debate hots up

Network briefing by HQN Associate Janis Bright outlines the various strands of current debate and speculates on what the future might hold

Age discrimination legislation: are you age-neutral?

Network briefing by Stephanie Harper explains key parts of the new legislation and potential hotspots

Housing links - summer 2006

Network briefing by Sheila Camp with a full round-up of what's been happening in the housing world

Early interventions to prevent anti-social behaviour

Network briefing by Tim Horsley explores the initiatives around early interventions to prevent ASB

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the North East region

Further Network analysis of PI data by statistician Clive Hall

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the East region

Further Network analysis of PI data by statistician Clive Hall

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the Yorkshire and Humber region

Further Network analysis of PI data by statistician Clive Hall

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the West Midlands region

Further Network analysis of PI data by statistician Clive Hall

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the South West region

Further Network analysis of PI data by statistician Clive Hall

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the South East region

Further Network analysis of PI data by statistician Clive Hall

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the North West region

Further Network analysis of PI data by statistician Clive Hall

Analysis of local authority housing performance 2004/05, for metropolitan districts and unitary authorities only - the East Midlands region

Further Network analysis of PI data by statistician Clive Hall

BVPIs 225 and 226 - community safety and well being - explained

Network briefing by Mel Cant explains the implications of BVPIs 225 and 226 on both the Local Authority and the housing provider

Community leadership and the power of well-being - why social landlords need to know about it

Network briefing by Sheila Camp covering a new discretionary power for local authorities in England and Wales to do anything they consider likely to promote or improve the economic, social or environmental well-being of their area

Combatting ASB through estate agreements

A case study from Richmond Housing Partnership

Tolerated trespass: latest court rulings and best practice

Network briefing by Tim Horsley exploring the implications for Landlords of recent tolerated trespasser case law

Changes to the Supporting People KLOE - revised

Network briefing by Sian Brady covering the changes to KLOE 10 effective from August 2006 - revised version

Procurement in housing

Network briefing by Peter Gardner summarising current procurement issues for those developing their role in procurement

Improving services to disadvantaged adults

Network briefing by Jill Parker summarises housing issues raised by the project and detailed in the report "Improving Lives, Improving Services"

Tackling overcrowding in England

Network response to the DCLG discussion paper on updating the current standard

The Audit Commission National Fraud Initiative 2004/2005

Network briefing by Derek Purdy summarises the issues relating to housing and the actions to be taken to protect the public purse from fraud and abuse

Choice-based lettings: current state of play

Network briefing by Tim Brown draws together different CBL issues and also gives examples of good practice

Analysis of local authority housing performance 2004/05 East region

Annual regional data for local authorities by statistician Clive Hall - East region

Analysis of local authority housing performance 2004/05 - West Midlands region

Annual regional data for local authorities by statistician Clive Hall - West Midlands region

Analysis of local authority housing performance 2004/05 - East Midlands region

Annual regional data for local authorities by statistician Clive Hall - East Midlands region

Analysis of local authority housing performance 2004/05 - Yorkshire and Humber region

Annual regional data for local authorities by statistician Clive Hall - Yorkshire and Humber region

Analysis of local authority housing performance 2004/05 - North East region

Annual regional data for local authorities by statistician Clive Hall - North East region

Analysis of local authority housing performance 2004/05 - North West region

Annual regional data for local authorities by statistician Clive Hall - North West region

Analysis of local authority housing performance 2004/05 - South East region

Annual regional data for local authorities by statistician Clive Hall - South East region

Analysis of local authority housing performance 2004/05 - South West region

Annual regional data for local authorities by statistician Clive Hall - South West region

HQN response to the Housing Corporations consultation on homelessness

The response is drawn upon the knowledge and experience of our Associates

Improving rent collection: an Audit Commission report on Direct Debit

Network briefing by Liam Dawson summarises the cost effectiveness of using Direct Debits in the collection of various charges

Maintaining excellence in a world of rising standards

Network briefing by Phil Davies outlining how Derby Homes have twice achieved three stars with excellent prospects for improvement

Scottish Links: No 7 - 'State of the nation'

Network briefing by Tony O'Sullivan and Gillian Young covering the latest developments in Scotland

Social HomeBuy - a new sales programme for housing associations and local authorities

Network briefing by Julia Greenwood covers the detail of this scheme

Latest developments on HomeBuy

Network briefing by Janis Bright sets out the latest developments on the various schemes

HQN newsletter

Our July issue, with all the latest from HQN

Housing market renewal pathfinders: latest Audit Commission reports

Janis Bright highlights some of the good practice findings and speculates on what the future may hold for pathfinders

Can inspection scores and annual efficiency savings be predicted from other statistical data?

Network briefing summary by Janis Bright summarises the results

Audit Commision KLOE 2: strategy and enabling

Network briefing by Debby Ounsted assessing the changes to KLOE 2 which apply to inspections from August 2006

Lessons on practical achievements from high performing ALMOs

Network briefing by Janis Bright summarises some of the practical achievements that caught the eye of the inspectors

Rent arrears pre-action protocol compliance check

HQN are pleased to announce our new rent arrears pre-action protocol compliance check, which is supported by the Department of Communities and Local Government (DCLG)

Use of incentives schemes: a survey

Summary of our recent survey regarding the use of Rewards schemes in the sector

The Law Commission proposals for tenancy reform

Tim Horsley's briefing revisits the basics, introduces some new terminology, and outlines some of the implications for landlords

The new duty to promote disability equality

Network briefing by Joanna Jeffrey examines the implications of the Disability Discrimination Act 2005 for housing

Risk and proportionality - refocusing the regulation and inspection framework for housing

HQN's response to Communities Scotland consultation paper March 2006

The future of regulation

Network briefing by Greg Birdseye analyses the DCLG's proposals

The Audit Commission's new twin KLOEs - leasehold and shared ownership, and management of Right to Buy/Right to Acquire sales

Network briefing by Debby Ounsted assessing the changes to KLOE 12 which apply to inspections from August 2006

Consultation paper - Housing Revenue Account subsidy: payments to local authorities to offset rental income foregone

Network briefing commenting on the contents of the recent consultation paper. Authorities are encouraged to respond to the DCLG by the closing date of 23 June

Your questions answered: homelessness briefing 2

Briefing by Sheila Spencer and Tim Horsley

Housing Links: a summary of government strategy for older people's services in England

Network briefing by Jill Parker examines the latest Department of Work and Pensions documents

Analysis of 2004-5 Housing Corporation performance indicators for housing associations in England

Network briefing by Clive Hall examines housing association performance indicators

Using stock swaps to rationalise housing management

Briefing by David Bebb (Chief Executive of LHT Group) on successful stock swaps

Using stock swaps to rationalise housing management

Network briefing by David Bebb based on Liverpool Housing Trust's experience of completing two successful stock swaps in Liverpool involving about 700 homes and three other housing associations

Analysis of 2004-05 Scottish LA housing management PIs

Network briefing by Hal Pawson identifies the latest top performers

Delivery plans to meet the Scottish Housing Quality Standard

Network briefing by Wendy Hayhurst examines the emerging themes

The Freedom of Information (Scotland) Act 2002 and its impact on registered social landlords

Network briefing by Julia Henderson examines the Scottish Executive consultation

Scottish Links: No 6 - The Scottish regeneration policy statement 2006

Network briefing by Tony O'Sullivan and Gillian Young examines the Scottish Executive statement 'People and place'

Your questions answered: lesbian, gay, bi-sexual and transgender issues in housing

Network briefing by Joanna Jeffery responds to members' questions on equalities issues and monitoring

Analysis of local authority housing performance 2004/5

Network briefing by Hal Pawson analyses the latest results and identifies top performers

Gypsies and travellers: mainstreaming the issues, an update

Network briefing by Vanessa Morton examines the latest government documents

Our health, our care, our say: A new direction for community services, the government's white paper

Network briefing by Bob Towner examines the far-reaching implications for housing

Local area agreements

Network briefing by Gill Leng sets out how LAAs operate and what is included

New forms of inspection

Network briefing by Alistair McIntosh examines the ODPM's plans

Your questions answered: homelessness

Network briefing by Sheila Spencer tackles working with the NHS and Drug Action Teams, housing options and more

Your questions answered: leasehold issues

Network briefing by Jeff Platt tackles members' queries on this complex area

Housing links 10: state of the housing nation 2005/06

Network briefing by Sheila Camp outlines all the latest developments in housing, legislation and inspection

The golden rules for performance improvement and inspection

Network briefing by Janis Bright offers our essential ingredients for success

CPA - the service assessments and direction of travel assessments

Network briefing by Greg Birdseye analyses two key aspects of comprehensive performance assessment for upper tier councils

Open to debate: the new homelessness agenda

Network briefing by Chris Holmes examines the latest thinking

Local Authority Annual Efficiency Statements - Interim returns November 2005

Network briefing by Steve Partridge analyses progress to date

Supporting People Strategy - Consultation document

Network briefing by Sian Brady examines the ODPM's draft strategy. Consultation responses are required by Tuesday 28 February 2006

Inspection reform: the future of local services inspection

Network briefing by Greg Birdseye analyses the ODPM's proposals

Analysis of local authority housing performance 2003/04 - the East Midlands region

Network briefing by Clive Hall shows good performance on management costs

Removing the barrier: disabled adaptations

Network briefing by Vanessa Morton outlines the policy issues for the sector

Scottish Links: No 5 - 'State of the Nation' - December 2005

HQN briefing by Tony O'Sullivan and Gillian Young analyses all the latest developments

From bricks and mortar to people and places - managing neighbourhoods and communities

Latest HQN briefing paper prepared by Andy Selman for our forthcoming seminar series. Places are still available on this seminar see 'forthcoming events' section for more details.

Draft HRA subsidy and Item 8 determinations 2006/07

HQN briefing by Steve Partridge examines the proposals. Members are urged to respond to the ODPM consultation

Gypsies and Travellers: mainstreaming the issues

HQN briefing by Vanessa Morton outlines Housing Act requirements and good practice

Supporting People two years on: a summary of the Audit Commission's finding

HQN briefing by Sian Brady examines the successes and failures to date

Your questions answered: Equality and Diversity data

HQN Briefing by Joanna Jeffery offers comprehensive advice in response to member questions

The Housing (Right to buy) (Information to secure tenants) (England) order 2005: housing association information

HQN briefing by Sheila Camp with extra information for housing associations

Managing people in the 21st century

HQN briefing by Director of Henley Management College's Future Work Forum Peter Thomson explores changing work patterns

Analysis of local authority housing performance 2003/04 - the Yorks and Humber region

HQN briefing by Clive Hall examines the regional results

When does a landlord owe a duty of care to the victims of anti-social behaviour?

HQN briefing by solicitor Julia Henderson outlines a significant legal case

Comprehensive performance assessment - district councils - what's happened so far?

HQN briefing by Greg Birdseye examines results and key success factors

An analysis of recent Audit Commission inspection reports

HQN briefing by Ian Weightman assesses housing association results

Choice-based lettings: wider issues explored

HQN briefing by Tim Brown and Nicola Yates argues for widening of the policy approach

Comprehensive performance assessment - district councils

HQN briefing by Greg Birdseye outlines the Audit Commission's latest proposals

Tales from the front line: access to tenanted properties

HQN briefing by Sheila Stubbins clarifies landlords' rights and good practice

The Housing (Right to buy) (Information to secure tenants) (England) order 2005

HQN briefing by Sheila Camp outlines new requirements on authorities

Scottish Links No 4 - The Housing (Scotland) Bill 2005

HQN briefing by Tony O'Sullivan and Gillian Young outlines the implications for private sector improvement

Resident involvement: the elements for success

HQN briefing by Fiona Jamieson outlines good practice to help improve services

RSL operating costs in Scotland

HQN briefing by David Alexander examines the Communities Scotland index

Analysis of local authority housing performance 2003/04 - the south east region

HQN briefing by Clive Hall compares data on core council functions

Using complaints positively

HQN briefing by Sheila Stubbins examines opportunities for service improvement

Use of and amendment of different tenancy terms

HQN briefing by Sheila Stubbins examines good practice and common pitfalls

Tales from the front line: performance management and customer focus

HQN briefing by Andy Selman sets out the vital ingredients for success

Key Line of Enquiry 1: prospects for improvement - revised June 2005 to apply to inspections from August 2005

HQN briefing by Debby Ounsted assessing the changes to KLOE 1 which apply to inspections from this point onward

Comprehensive Performance Assessment - the latest news

HQN briefing by Greg Birdseye which outlines the latest Audit Commission proposals

HQN Response to the Audit Commission

Analysis of the proposals on CPA and the service assessment frameworks

Choice based lettings - the next stage

HQN briefing by Vanessa Morton outlines the latest developments and good practice

RSL annual efficiency statements: HQN guidance note on completing the initial AES July 2005

HQN briefing by Steve Partridge offers commentary and worked examples

A Guide to the Equality Standard for Local Government

HQN's short introduction and summary, by Joanna Jeffery

Sustainable Communities: Homes for All

HQN briefing examines the government's five-year strategy for housing

Findings from recent Supporting People inspections: Part One

HQN briefing by Gill Leng summarises seven recent inspections and offers tips for success. Part 2 of this briefing follows shortly

A Guide to the Scottish Housing Quality Standards

HQN briefing outlines latest developments affecting all social landlords, Tony O'Sullivan

Access to Social Housing Grant for ALMOs

Short HQN briefing note on latest Housing Bill developments

Leadership 2010: The Way Forward

HQN briefing analyses new campaign to get more women & people from minority communities into senior management, Joanna Jeffery

Housing Allocation, Homelessness and Stock Transfer: A guide to Key Issues

HQN briefing by Kirsty Jenkins considers issues for councils in deciding
whether to contract out homelessness, advice and allocations services.

A framework for the review of housing inspection and assessment - Comments by the Housing Quality Network

HQN response to Audit Commission consultation by Alistair McIntosh

Supporting People: Focus on Review

Outlines monitoring and review arrangements, and speculates on the possible effects for providers of new commissioning decisions, Sian Brady

CPA results for district councils

Short HQN analysis of district results to date, Janis Bright

Improving standards of accommodation for homeless households placed in temporary accommodation

HQN briefing by Sarah Gorton examines the ODPM's consultation paper

Validation of housing association reporting systems

HQN response to the Housing Corporation's consultation

Reviewing the Housing Corporation's approach to tenant involvement

HQN response by Laurie McCormack to the Corporation's discussion paper

The New Housing Corporation Assessment Grading System

HQN briefing by Debby Ounsted analysing the Corporation's "traffic lights" replacement for its PAIS system

Supporting People: Quality and Monitoring

HQN briefing by Sian Brady on the framework for monitoring services and improving quality

Analysis of 2001/02 Housing Corporation Performance Indicators

HQN briefing by Hal Pawson on HA performance against Housing Corporation PIs. Shows an apparent surge in management costs and includes comparison with councils

New powers to tackle anti-social behaviour: The Criminal Justice (Scotland) Bill

HQN briefing by Julia Kennedy on new duties and powers to tackle anti-social behaviour

The Communities Plan, the PSA Plus Review and housing finance - Headlines & highlights

HQN briefing paper by Steve Partridge on the main financial implications of the recent Communities Plan and PSA Plus Review announcements

Inspection highlights: ALMOs pass the test

HQN analysis by Janis Bright of the first eight Audit Commission ALMO inspections. Find out more about the new rules on applying for ALMO and all other stock options at HQN's upcoming seminar

Abolition of Local Authority Social Housing Grant (LASHG)

HQN briefing paper by Steve Partridge on the imminent abolition of LA Social Housing Grant

Sustainable Communities: Building for the future - An

HQN briefing paper by Alistair McIntosh. The Government's vision for sustainable communities and how it will be achieved - an ambitious attempt to blend together apparently competing and complex objectives with high stakes to be played for by both councils and housing associations

Homelessness Reviews and Strategies: Update for Local Authorities

Common issues, ideas and solutions arising from our work with authorities around England and Wales, Kirsty Jenkins

Ten Golden Rules for Inspection

Prepare for inspection with confidence, our recommendations based on inspection experience to date in both the LA and RSL sectors, Bob Towner

Housing Links 1

Quick reference guide to what's happened in 2002 and a look forward to what will change in 2003, Sheila Camp

On the Freedom Trail - A review of Government action following the Comprehensive Performance Assessment

HQN briefing paper by Doug Edmonds reviewing the improvement planning process for local authorities following the comprehensive performance assessment

Archived Briefings

Past briefings

Making the Case for Arms Length Management Organisations

The newly formed trade body for Arms Length Management Organisations (ALMOs) has produced this paper for the ODPM's Public Sector Plus Review of the Decent Homes target. The report shows that in a short space of time ALMOs have become a serious option for meeting the Decent Homes target.

Housing Association Pre-Inspection Self-Assessment forms, Uses & Abuses

HQN briefing paper advising Housing Associations how to get the best out of self-assessment forms, Debby Ounsted

Rochdale MBC - Private Sector Housing Renewal Strategy and Housing Renewal Policy

Rochdale have kindly agreed to share their first draft housing renewal policy & strategy with fellow HQN members. In return for this they would appreciate comments and where possible a copy of your draft document, Rochdale MBC

The Human Rights Act 1998 - some recent cases

HQN briefing paper by Julia Branchflower on human rights case law

Comprehensive Performance Assessment for Shire Districts

Housing Quality Network response to the Audit Commission consultation paper, Doug Edmonds

Review of Race Equality Schemes

Housing Quality Network review of local authority Race Equality Schemes, Joanna Jeffries and Richard Seager

Looking to the future

HQN briefing paper by Sheila Camp on the implications for housing from the Queen's speech

Supporting People - Pipelines, Deadlines and Contracts

HQN briefing paper outlining the major business issues currently facing service providers, Andrew Jepps

Building choice and responsibility: A radical agenda for Housing Benefit

HQN briefing paper summarising the key points of the DWP paper

Comprehensive Performance Assessment Progress

HQN briefing note summarising the Audit Commission's presentation to the HQN seminar 'Performance Matters', Doug Edmonds

New Challenge for Private Sector Housing Renewal and Home Improvement Agencies

HQN briefing paper outlining the impact of the 'Home Improvement Agencies - Development & Reform' consultation paper on Private Sector Housing Renewal, John Rood

Housing PFI - Spruce Goose or Dead Duck?

HQN briefing by Rob McNaughton re article published in latest issue of the PFI journal, October 2002

Learning from Inspections

HQN briefing paper commenting on the two recent three star inspection reports from the Audit Commission for Camden and Leicester, Bob Towner

Inspection Update. All Change? - New Inspection Arrangements

HQN commentary on the issues arising from the new single inspectorate including hints and tips for all those organisations preparing for a visit from the Inspectors, Alistair McIntosh

A Potted Housing (Scotland) Act 2001 (Part 2, Chapters 1 & 2)

A HQN handy guide to the main provisions of part 2 of the Act, Julia Kennedy

Tackling Poor Performance in Local Government

Housing Quality Network response to ODPM consultation paper

Law Commission Consultation Regarding New Legal Arrangements for Changes of Tenancy

Summary of the Law Commission Consultation paper 'Renting Homes - 2: Co-occupation, transfer and succession'. Sheila Stubbins

Local authority responses to Scottish Executive Homelessness Bill consultation

Most councils offer 'in principle support' for the proposed phased abolition of the 'priority need' test, though all are concerned that this would require the provision of additional resources on a very large scale. Councils are evenly divided on the Executive's proposal to remove the duty to investigate intentionality. Widespread concerns are voiced about the lack of clarity on the limit of a local authority's duties to intentionally homeless households. And most councils oppose the proposal to suspend local connection rules, Hal Pawson

The Way Forward for Housing: CapitalFinance

Briefing paper written for HQN by HFTA Associate Adrian Waite in association with Steve Partridge. Adrian welcomes the radical ideas and the scope for debate and speculation

Housing Quality Network response to the ODPM Draft Circular on Best Value and Performance Management

Alistair McIntosh, Housing Quality Network

Tackling Poor Performance in Local Government

Briefing paper prepared by Alistair McIntosh, summarising and commenting upon the consultation paper recently issued by ODPM. The closing date for comments on this very important paper is 30 September

London Eye Issue 15

Report by Sheila Camp, HQN which considers whether a selection of recent inspections carried out in the capital, make the case for a single housing inspectorate

The Commonhold and Leasehold Reform Act

Examination of the implications of the new Commonhold and Leasehold Reform Act for the management of services to leaseholders. HQN Briefing, Jackie Dickins

Effective use of Short Scottish Secure Tenancies in cases of anti-social behaviour

HQN briefing paper considering the implications of the short Scottish secure tenancy, Julia Kennedy

The Corporation Reports - A summary of the first formal Inspections

HQN briefing paper looking at the key issues arising from the early Housing Corporation Inspection Reports, Lydia Dlaboha

Housing Renewal Guidance - Consultation

HQN briefing paper by John Rood on private sector housing issues, covering the latest ODPM guidance which has been issued for consultation

HQN comments on CPA arrangements for housing

Response to the Audit Commission by Doug Edmonds, HQN Associate

The Housing Corporation's Regulatory Code - a briefing note for Board Members

HQN briefing paper by Debby Ounstead on the Housing Corporation's Regulatory Code, examining the implications for governance of associations and looking in particular at the responsibilities of Board Members. The Way Forward document is also shown above, Debby refers to this in her briefing paper

The pilot of Local Housing Strategies (LHS)

Early feedback from the Local Housing Strategy pilots, courtesy of Communities Scotland

Inspection Digest - Homelessness Services

HQN briefing paper reviewing a varied selection of inspection reports that have dealt with homelessness services, Sheila Spencer

Comprehensive Performance Assessment - further information

HQN briefing by Doug Edmonds, summarising and commenting on the series of Audit Commission reports, which describe the latest proposals for measuring housing performance as part of the Comprehensive Performance Assessment regime

Rent Arrears - Key points from Audit Commission and Housing Corporation Inspections

HQN briefing paper by Richard Veale. In this paper Richard investigates what the inspectors liked and didn't like in the reports that have been published covering rent arrears

The Corporation's Judgements - Verdicts from the pathfinder inspections

HQN briefing paper looking at how the inspections of service areas have fed in to the judgements made by the Housing Corporation, Lydia Dlaboha

Draft Guidance for Community Cohesion

HQN briefing paper looking at the draft guidance on community cohesion issued jointly by LGA, ODPM, Home Office and CRE, Joanna Jeffery and Richard Seager

Your region, your choice: revitalising the English regions - the Governments White Paper

HQN briefing paper looking at the housing implications of regional government. It concludes that local authorities and housing associations need to ensure they are fully involved in the debate about regional government in order to ensure that housing interests and services are best placed if a Bill emerges, Phil Toal Sunderland Housing Group in association with housing journalist Tim Dwelly

The Tenant Participation Compact - HQN members' experience so far

Briefing paper based on recent research carried out by Laurie McCormack for HQN. This demonstrates that the adoption of Compacts has delivered some real improvements in terms of greater numbers of tenants involved in a wider range of activities, as well as changes to housing services and strategies.

Housing's contribution to combating social exclusion - A Scottish perspective

Briefing paper prepared by Tim Mason for HQN. Tim sets out the approach described in the Executive's paper 'Social Justice - A Scotland where everyone matters' and looks at the contributions that housing can make to achieving social inclusion for each of the five lifecycle stages identified. He concludes that housing agencies have an opportunity to enhance their effectiveness by imaginative use of new initiatives and planning procedures which are being introduced to help achieve social justice

The Corporation Expects - Key Points from the Pathfinder Inspections

Detailed analysis of the Housing Corporation's Pathfinder inspection reports showing positive features and issues of concern for each of the six service areas that the Corporation will always inspect, Alistair McIntosh, Housing Quality Network

Neighbourhood Action in Europe

Report on a recent conference held in London to disseminate early results of an EU research programme designed to facilitate sharing of experience in Neighbourhood Renewal activities. The conference was attended by Alison Hayward, who has summarised the presentations and conclusions reached

Law Commission Consultation on new forms of tenure for England and Wales

Briefing paper by Sheila Stubbins, summarising the recently issued Law Commission consultation paper on tenancy reform in England. This has potentially very significant consequences for all social housing providers and it is therefore recommended that all landlords should make a detailed study of the proposals. Responses are required by 12th July. HQN would welcome copies of any reports prepared by members for internal discussion of the issues and/or draft responses

Local Government Bill in Parliament

News release introducing the Local Government Bill, which includes duties of Best Value and Community Planning, and provides a new power to promote or improve the well-being of their area

Delivering CPAs - Comments on the consultation draft

HQN response to the Audit Commission's draft proposals for Comprehensive Performance Assessment

Recent Developments in Race & Housing - Local Authorities

HQN briefing papers by Joanna Jeffery & Richard Seager. These briefings introduce a range of issues that we will be exploring further at our forthcoming conference, Race & Housing: It's time to get it right! This will be held in London on 25 June (further details will be available shortly). The papers are a useful summary of the action that your organisation needs to take to ensure that it fully meets the requirements of the new Regulatory Code and other guidance that has been issued recently

Supporting People - Implementation Issues for Local Authorities

Briefing paper prepared by HFTA associate Adrian Waite for HQN. In this paper, Adrian focuses on some of the implications for the accounting process arising from the requirement to separate out costs

The Homelessness Act 2002 - An opportunity not to be missed and a real test for the arrangements put in place by LSVT authorities

HQN briefing paper by Andrew Cobb considering the opportunities and challenges arising from the Homelessness Act 2002 for LSVT authorities

Homelessness Act 2002

A short additional paper to complement the briefing paper issued on the 18th March giving practical advice for compliance with the Homelessness Act 2002, Kirsty Jenkins

Anti Social Behaviour - The Role of Housing Associations

HQN briefing paper from Martina Weitsch continuing to discuss the topical theme of anti social behaviour orders, this time looking specifically at where the power to apply for ASBOs should lie

London Eye Issue 14

Report by Sheila Camp, HQN on the Audit Commission conference "Working Capital: working together to improve public services in London"

Anti Social Behaviour - Issues of Definition and Performance Measurement

Briefing paper prepared for HQN by Martina Weitsch. In this introductory paper Martina examines issues of definition and performance management

Comprehensive Performance Assessment

Briefing paper prepared by Doug Edmonds outlining the Audit Commission's proposals for Comprehensive Performance Assessment. HQN will be responding to the Audit Commission consultation paper, which requires a response by 26 April. Please let us have a note of anything you would like to see included by 12 April 2002

Analysis of 2000/2001 Housing Corporation Performance Indicators

Briefing paper by Hal Pawson analysing the Housing Corporation PI's 2001/2002 and comparing relative HA and LA performance

Homelessness Act 2002

HQN briefing paper giving practical advice on compliance with the Homelessness Act 2002, Kirsty Jenkins

Housing Corporation Inspection Visit - Key Papers

Paper listing the documents required from Housing Associations by the Housing Corporation Inspectors

The Rocky Road to Growth by Merger

HQN briefing paper giving guidance to RSL Boards and senior managers on the pre-merger process. The paper draws lessons from mergers in the private sector and considers the methods available to RSLs in avoiding many of the possible pitfalls when venturing towards a merger arrangement. Debby Ounstead

Dealing with Empty Properties, Council Tax Information and Data Protection Issues

HQN briefing paper continuing the discussion around the BVPIs 2002/2003. This paper looks specifically at collecting the baseline data for BVPI 64. John Rood, HQN

Further Advice for Authorities Considering ALMO

HQN briefing paper giving advice and guidance to authorities considering setting up an ALMO. The paper builds on the first guidance paper issued by HQN in July 2001

Housing Association - Pre-Inspection Self Assessment Form

Copy of the proforma used by the Housing Corporation prior to inspection

Update on Best Value Performance Plan and Reviews (DTLR Statutory Instrument 2002/305)

HQN briefing paper commenting on the main points of guidance in DTLR, SI 2002/305, Alistair McIntosh

Analysis of Local Authority Best Value Performance Indicators, 2000/01

HQN analysis of the audited outturn figures for the 2000/2001 BVPIs, Hal Pawson

Supporting People - Charging Administrative Arrangements

HQN briefing paper in which Sian Brady considers the complexities of the administrative arrangements in the Supporting People charging proposals

Statistical table showing the quartile out-turn calculations for the 2001 Housing BVPIs

Extract from DTLR spreadsheet

HQN Commentary on Housing Best Value Performance Indicators 2002/2003

HQN paper to accompany BVPI 2002/2003 document with commentary against each Performance Indicator

The New Performance Assessment Regime - Lessons from Corporate Governance Reports

Briefing paper examining the inspection assessments of Corporate Governance in four local authorities and anticipating how the same councils might fare under the inspection proposals in the Local Government White Paper "Strong Local Leadership - Quality Public Services", Sheila Camp, HQN

Housing Corporation's Rural Housing Policy

Document setting out the strategy underlying the Corporation's Rural Housing Strategy

Housing Associations in 2001: Performance Indicators

Housing Association PIs including new PIs and revisions of the definitions of existing PIs, which will allow for direct comparisons to be made with the performance of local housing authorities, Housing Corporation

Overpayment of Housing Benefit

The latest HQN briefing paper in a series looking at improving Housing Benefit administration, Kara Hunter and Mark Symmonds

The Way Forward. Inspection: Our Approach

Document setting out how the Housing Corporation will operate the new inspection framework

Assessing Stock Transfer in Scotland

An analysis of a postal survey of stock transfer in Scotland undertaken by HQN. The analysis has been carried out by Hal Pawson, he concludes that 'by the end of 2002...more than half of all Scotland's councils will have opted to retain landlord status'

Analysis of 2002 ODPM HIP rankings of LAs in England

50% increase in number of councils rated well below average as polarising trends in HIP rankings continues

Analysis of DTLR HIP rankings of LAs in England

HQN briefing paper in which Hal Pawson analyses the DTLR assessment of authorities 'housing performance' and considers their significance in terms of resource allocation. The paper also makes a comparison of the Inspectorate star rating with the HIP assessment grade

Social Cohesion and Housing

HQN briefing paper in which Janis Bright summarises the contents of the various reports that were generated following the disturbances in northern and midlands towns during the summer of 2001. The paper considers the recommendations of both the Cantle and Denham reports alongside the local reports from Bradford, Oldham and Burnley

The Role of External Review in Improving Performance

A summary and analysis by Alistair McIntosh of this important Treasury sponsored paper on the future of external inspection. Sir Michael Lyons (ex Birmingham Council CEO) was co-author of the report with assistance from Adrienne Roberts (formerly AD for Housing at Birmingham). The Best Value Inspection regime is subject to criticism and challenge with significant reforms suggested. In some ways the revised proposals share similarities with the inspection regime developed by the Housing Corporation. Lyons wants to see inspection tailored to the specific needs of an authority as determined by a base line assessment undertaken every four or five years. This report gives the first indications about how the Government might distinguish between the categories of performance mooted in the Local Government White Paper

Strong Local Leadership - Quality Public Services

This briefing paper by Alison Hayward summarises the contents of Part One of the new Local Government White Paper. Part One of the paper sets out proposals to reform council services and enhance local democracy and community leadership

Improving Benefits Administration

HQN response to requests from members, we have commissioned this briefing paper which looks at Housing Benefits administration and what landlords can expect as a minimum service. It also highlights good practice and gives examples of ways in which the service is enhanced by the best Benefits services

Lettings and Homelessness Update

Kirsty Jenkins takes members through the progress being made by some of the choice based lettings pilots and describes some of the changes that are taking place in preparation for the forthcoming legislation following the passage of the Homelessness Bill through the parliamentary process

Best Value Performance Indicators: Consultation

The Housing Quality Network contribution to the consultation exercise on BVPIs 2002/2003, Alistair McIntosh

After Transfer - The Local Authority Role

Margaret Smith discusses the role of the local authority following the transfer of stock, she concludes that the authority must consider how the relationship with the receiving body will change over time, and the amount of internal resources needed to adequately deliver the strategic functions

Supporting People Update

Sian Brady picks out the key discussion points from the proposed cross authority arrangements consultation paper. This paper continues a series of commentaries the network is providing to help members find a way through the Supporting People consultation documents and includes an appendix that summarises the content of the various papers released to date. Please note that the comments on this paper are required by 14th December 2001

Swale Housing Association Report Card

Summary of the findings of HQN inspection of services at Swale HA that was sent to all its tenants. This is the first time that inspection results have been communicated directly to tenants and the Corporation has looked closely at this Report Card as they seek to refine their own reporting tools. Swale HA is currently analysing the replies that tenants have made to the tear off slip and these will be summarised shortly. So far most tenants that have responded agree with the conclusions set out in the Report Card

Performance Standards (for the Single Regulatory Framework - Scotland)

Regulation and Inspection Publication, Communities Scotland

Memorandum of Understanding (for the SRF - Scotland)

Regulation and Inspection Publication, Communities Scotland

Housing Corporation Rent Restructuring Guidance

This briefing compares and contrasts the approach being developed by DTLR for local authorities and examines the implications of the Corporation's guidance for RSLs. Prepared for HQN by HFTA Associate, Bob Line

Local Strategic Partnerships in context

This briefing paper prepared by Alison Hayward for HQN looks at Local Strategic Partnerships in the context of other government programmes and the accreditation, taking place in February 2002

Neighbourhood & Street Wardens - the practicalities of setting up a scheme

This briefing paper prepared by Alison Hayward for HQN reflects on the issues to be addressed by the successful bidders, once the results of the current bidding round are announced

Rent Influencing Regime: Implementing the Rent Restructuring Framework

Guidance for Housing Associations in restructuring rents to conform to the government proposals, Housing Corporation

Building Capacity and Partnership in Care

This HQN briefing paper by Alex Rocke considers the implications of the recently published agreement between the statutory and the independent social care, health care and housing sectors, "Building Capacity and Partnership in Care". Alex concludes that Housing needs to make sure that its voice is heard

Supporting People Update - Developing an Allocation Formula

This HQN briefing paper by Sian Brady summarises the content of the DTLR consultation paper on Developing an Allocation Formula for Supporting People and concludes that this is not only one of the most important consultation papers as far as local authorities are concerned but also possibly one of the most difficult to respond to. The consultation closing date is 7th December 2001

What can housing learn from star rated NHS inspections?

This HQN briefing paper considers the similarities and differences between the NHS ratings and those of the Housing and Best Value Inspectorate

HFTA conference report on the 'Blue Skies' capital finance debate

Conference report on the Blue Skies debate which was hosted by Housing Finance Training Associates in London, Janis Bright

Moving between boroughs - housing association tenants in England

Findings of a new research report, Housing Corporation

Lettings and Homelessness - update

The latest briefing by Kirsty Jenkins which keeps members up to date with the most recent developments in the Starter Home Initiative, Choice Based Lettings and the forthcoming homelessness legislation

What is meant by the Housing Inspectorate's 2% target for cost effectiveness for local authorities?

HQN briefing paper on the cost effectiveness target set out in the Housing Inspectorate's framework for excellence, Alistair McIntosh, HQN

HQN Briefing on the experience of new stock transfer organisations

A practical and lively briefing from Tim Dwelly on the lessons learnt by e.g. Pennine 2000, Sunderland Housing Group, Riviera, Whitefriars and the Progress Group

Housing Corporation Ceases SHMG Reviews

3 yearly reviews of Supported Housing Management Grant to end, paving the way for the implementation of Supporting People, Housing Corporation

Special Needs Housing in London

Bulletin number 2, Housing Corporation

The BIG Picture

Meeting the needs of the Black and Minority Ethnic Communities, Housing Corporation

RSL Rent Review Procedures for Assured Tenants

Advice and commentary, including a review of the NHF practice note on the various legal concerns, Sheila Stubbins, HQN

Maximising your inspectorate rating

News from 2 authorities which have improved the provisional inspectorate rating given at the interim challenge. Janis Bright, HQN

Rent influencing regime

Interim guidance for implementing the rent restructuring framework, Housing Corporation

Rent Restructuring - update with Technical Appendix for Finance Directors and IT support staff

This briefing emphasises the importance of ensuring that valuations data and stock data can be linked, as this will be necessary to produce individual target rents, as required by the new regime, Bob Line

Study of Tenant Participation in RSLs

Report into TP in the RSL sector, to be used by the Housing Corporation to assess progress and inform future policy developments, Housing Corporation

Inspection Report Digest - The High Flyers

HQN Briefing on the key points from the top scoring inspection reports at Kirklees, Derby and Wigan

Inspections Digest

An analysis of 8 recent inspection reports, highlighting key areas for attention in Best Value reviews and preparations for inspection, Sheila Camp

Supporting People - Update (revised version)

Covering key developments including, Transitional Housing Benefits guidance; Needs mapping; Griffiths report and the impact of rent restructuring on Supporting People. Sian Brady, HQN

Contrasting approaches to Estates Management Inspections

A review of Inspection reports on Estates Management Services concludes that the scope of future inspections is likely to be wider, Doug Edmonds

Rehousing issues in Scotland

HQN newsletter with updates on key policy developments affecting rehousing services in Scotland, Hal Pawson

Developing and Implementing a Comprehensive Housing Strategy (Scotland)

HQN Briefing paper which examines the content of and processes involved in drawing up comprehensive housing strategies and identifies good practice

Meeting the challenge of tenant involvement

Housing Corporation guide signposting how RSLs and their partners can effectively listen to and act on information from consumers

Supported Housing Inspections - key issues

Briefing paper prepared by Lydia Dlaboha, analysing the first four inspection reports relating to supported housing services

No stars in their eyes

A HQN briefing reviewing the first two pilot inspection reports from the Housing Corporation produced by Mick Leggett

Insurance for all - a good practice guide

Guidance for housing organisations seeking to establish insurance schemes for tenants, Housing Corporation

Another Step Forward

Summary of the Audit Commission paper on the assessment of Best Value Performance Plan, Andy Selman HQN

RSLs & Performance Plans

Clarification on requirements for RSLs to produce performance plans, Angela Derbyshire HQN