Making effective DLA/AA claims
Would you like to be sure you avoid the many pitfalls involved when supporting people who are claiming Disability Living Allowance or Attendance Allowance?
Making a succesful DLA or AA claim isn't only about having a condition that affects people's lives in a way that makes them eligible – it's about knowing how to demonstrate eligibility.
Get it right first time and avoid unnecessary appeals! This practical training looks at the knowledge and skills required to maximise awards of these most under-claimed benefits.
It is also vital that clients are receiving their correct entitlements before the introduction of the Personal Independence Payment.
You will learn:
- Conditions of entitlement for DLA/AA and each of the components
- What the decision-maker is looking for
- How to make an effective claim for DLA and AA to maximise successful awards and payments
- Assisting clients complete claim forms
- Writing effective letters of support
- Evidence used in the decision-making process: GP and other professional reports
- Dispute and appeal tactics to maximise awards, payment and duration.
- A look at the new Personal Independence Payment
Who will benefit from attending?
Housing officers, support workers, Housing Benefit staff, rent arrears staff, social workers, health workers, advice workers new to disability benefits, and carers, who need to give confident advice and support to their clients through the claiming process.
Our trainer
Alison Markantonis has spent over 20 years in the field of benefits prior to becoming a consultant and trainer. Her approach is participative and interactive, using case studies and her own frontline experience to take the complex, and make it not only simple, but applicable.
HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing training@hqnetwork.co.uk
