Matrix teams

In today's uncertain climate, many organisations are turning to matrix/cross-functional teams in order to be faster and more flexible and to share resources across the organisation.

Matrix teams include work groups, cross-functional teams, task forces, problem-solving teams, committees, special project teams, etc. They are normally composed of a small number of people from different departments, functions, or organisations, who have banded together to solve a common problem or achieve a goal through collaboration.

This course breaks down the fundamental principles and processes needed to ensure success working in or leading matrix-managed teams. It provides delegates with the opportunity to experience different methods, tools and techniques that will enable them to improve performance, achieve desired results and approach the role with confidence. Practical application is the prime focus of the course.

What will participants learn?

• The skills and attributes needed to work within a matrix/cross-functional team
• How to work effectively within a matrix/ cross-functional team
• Different approaches to working effectively with different communication styles
• Steps to deal with conflict and challenging/difficult situations.

What will the course cover?

• Background to matrix teams and the different types
• Making the change to working in matrix teams
• Explore the skills and attributes needed to work effectively within matrix/cross-functional teams
• Stages of matrix team development
• The advantages and challenges of matrix teams
• Influencing in a matrix structure
• Influencing and communication styles
• Hints and tips – making things happen within teams, delegation, negotiation, and running effective meetings
• Hints and tips for dealing with conflict and challenging situations.

Who should attend?

All staff of matrix/cross-functional teams or work groups who require practical tools and techniques to achieve individual/team performance, motivation and engagement. This course is not intended solely for self-managed teams.

Our trainer

Steve Rafferty is an experienced trainer and consultant. He has worked in the housing sector since the early 1980s and has been delivering highly thought of training courses within the industry for over ten years. He has also worked with numerous support providers throughout the UK. His training courses are interactive, enjoyable and have a lasting impact.

HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing training@hqnetwork.co.uk