Community and youth engagement
Engagement, participation, involvement, consultation: how can these become more than just concepts and achieve something practical for organisations, their users and potential users?
This course will help delegates embed positive engagement processes into their practice, improving service delivery and helping create a more positive perception from residents.
Participants will learn:
- Why we undertake community engagement and the benefits of getting it right
- Who needs to be involved?
- How, what, where and when to undertake – choosing the most appropriate approaches for different circumstances
- Practical and creative methods to engage people through consultation, planning processes, decision-making, participation in delivery and evaluation
- To identify and tackle barriers to empowering people and organisations
- Different approaches to consider when engaging young people, BME communities, older people, and developing inter-generational work
- How to enable people from local communities to lead on engagement
- How to action your engagement and manage the ongoing relationship
- How to evidence that your programme is successful.
Who should attend?
All staff and others who have resident engagement/involvement as a responsibility and also those who have contact with residents and wish to improve their skills and practice.
Our trainers
Jonny Wineberg has worked at a management level in the public, private and voluntary sectors and has been a consultant for not-for-profit organisations for the last six years. He has 30 years’ experience as a participant, practitioner, trainer and lecturer in participation and engagement, and has helped many organisations embed positive engagement practices in their work.
His participative approach to training, combined with his range of knowledge, ensures that training is fun and effective for all delegates.
HQN has a track record of helping organisations achieve real and lasting performance improvements. If you are interested in accessing this training package please contact us by emailing training@hqnetwork.co.uk
