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Previous events, training and workshops

Previous events are listed below.

Where delegate packs are available you may be prompted for a password before downloading. The password will have been sent to you with your joining instructions for the event. 

Previous events, training and workshops are:

Introduction to leasehold and service charges - spring workshops 2012

Illegal evictions - spring workshops 2012

Housing law - an introduction - spring workshops 2012

Increasing the role of the private rented sector - spring workshops 2012

Warning: Legionella - don't be complacent

Professional boundaries for sheltered and supported housing staff - spring workshops 2012

IFE-approved fire risk assessor training (three-day course)

Resilience & mental toughness - spring workshops 2012

How to resolve HB problems - spring workshops 2012

Leasehold management: take it to the max! The Leasehold Excellence Summit 2012

The Edge 2012: innovation in housing income management

Housing standards in temporary accommodation and leased properties - spring workshop 2012

Gone but not forgotten! Former tenant arrears training - spring workshops 2012

Governance for executives - getting the most out of your board - spring workshops 2012

Access and abandonment - spring workshop 2012

Nail your colours to the mast. Bold thinking on allocations policy

Complaints handling - Everything you need to know and do about the new requirements

CMI Level 3 - Certificate in First Line Management (QCF)

Advanced housing law - spring workshop 2012

Domestic violence training - looking behind closed doors - summer workshops 2012

Domestic violence training - looking behind closed doors - spring workshop 2012

Lone working - personal safety matters - spring workshop 2012

Planning and delivering decant programmes - spring workshop 2012

RIEN Regional Excellence Groups March 2012

Influencing, persuasion, negotiation - spring workshops 2012

Exit DLA - enter the new Personal Independence Payment - spring workshops 2012

Complaint & abusive contact handling workshop - spring workshops 2012

The Residents' Network excellence workshops: Resident Inspection/Audit

Advanced stage appeals and complaints management - spring workshops 2012

Future-proof your rent income service

Possession proceedings in the county courts - spring workshops 2012

Green Deal - What's the deal?

Assertiveness and self development - spring workshops 2012

Introduction to leasehold and service charges - spring workshop 2012

Introduction to project management - spring workshops 2012

Asbestos management masterclass - your responsibility to manage asbestos risks

Equality and diversity - spring workshop 2012

CMI Level 3 - Certificate in First Line Management (QCF)

The Localism Act: explained - Turning policy into action

20:20 vision - How regulation and legislation impacts on leasehold services – a practical workshop

Key aspects of tenancy management - winter workshop 2012

Emotionally intelligent leadership - winter workshops 2012

Presentation and communication skills - winter workshop 2012

Financial inclusion training for social landlords - winter workshops 2012

Advanced housing law - winter workshop 2012

Dementia awareness - winter workshop 2012

Tender interviews – how to manage yourself and the process!! Winter workshop 2012

The reception perception - winter workshop 2012

Group dynamics - winter workshop 2012

Developing life skills for residents - winter workshop 2012

Managing difficult conversations at work - winter workshop 2012

Access and abandonment- winter workshop 2012

The future is here - The Housing Finance Annual Conference 2012

Help your tenants get to grips with money - winter workshop 2012

Improvement planning - winter workshop 2012

Introduction to leasehold and service charges - winter workshop 2012

Step-by-step guide: drafting a tenancy strategy and tenancy policy

Housing law - an introduction - winter workshop 2012

RIEN regional best practice groups – winter 2011

Get the most out of your adaptations service - improve satisfaction and value for money

Developing your own homeownership products - winter workshops 2011

Introduction to social housing - autumn workshop 2011

Housing disrepair - winter workshops 2011

Keeping up with housing law - What you need to know, what you need to do, what you need to plan for

Positive and resilient leadership - winter workshop 2011

IFE-approved fire training (Three day course)

HRA reformed...The final draft subsidy determination workshop

Gone but not forgotten! Former tenant arrears training - winter workshop 2011

SAFETYnet Annual Conference: a matter of life or death - how to manage an emergency situation

The co-regulation event - Inviting residents, board members and staff

How to be an effective company secretary - winter workshop 2011

Social enterprise – learn the secrets

Housing law - an introduction - autumn workshop 2011

Unlocking construction - basic techniques for non-technical staff - autumn workshop 2011

Retrofit: the practitioners’ workshop

Transition to management - autumn workshop 2011

Disability equality - autumn workshop 2011