This area of the site contains Housing Quality Networks' unique, self-help toolkits which enables our members to measure the quality of their service and their performance against set standards and targets.
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10 November 2008
To see ourselves as others see us - but first
How good is your board? Test yourself in our quick on-line quiz for board members. Follow the link to our HQN governance self assessment toolkit with a foreword from Peter Marsh of the TSA
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7 October 2008
The Respect Standard: what social landlords should be doing and what inspectors are looking for
Network toolkit by Tim Horsley includes background information, a self-assessment tool, examples of good practice involving young people, estate management, ASB management and support, and hyperlinks to key documents
Additional files:
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29 September 2008
Learning from pilot benefit inspections – web tool
Through the AC inspections they have identified a variety of approaches to delivering benefit services, and have produced a web tool with case studies to share their findings and to encourage innovation and improvement across local government
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5 August 2008
Hand drill or PDA? A compendium of tools for managing value for money
Network briefing by Dylan Chipp has brought together the various measures and checklists that HQN has produced to assist asset management practitioners who are seeking to develop, embed and review their approach to VfM
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1 August 2008
Toolkit on how to manage pitches for Gypsies and Travellers
A new report aimed at educating housing associations about pitches for Gypsies and Travellers has been released by the Housing Corporation
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18 April 2008
Aids and adaptations toolkit
Network toolkit for aids and adaptations by Joanna Jeffery and Richard Seager
Additional files:
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18 March 2008
The Housing Quality Network revised performance indicator handbook for councils 2008
Part three Housing Benefit performance – based on performance during 2007/8
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14 March 2008
Building for life - a toolkit to promote quality design
Housing Corporation website toolkit, aimed at architects and developers, provides guidance on how to assess a scheme using the Building for Life criteria
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10 March 2008
The Housing Quality Network revised performance indicator handbook for councils 2008
Part 2 Homelessness PI’s – based on performance during 2007/08
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4 March 2008
The Housing Quality Network revised performance indicator handbook for councils 2008
Part 1 Housing PI’s – based on performance during 2007/8
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4 February 2008
Community cohesion impact assessment and community conflict prevention tool
This tool allows local authorities to assess whether the activities they are planning will have a positive impact on cohesion in their neighbourhoods
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29 November 2007
Value for Money toolkit
HQN’s 2nd edition Value for Money workbook, co-authored by Steve Partridge and Dylan Chipp, takes into account recent CSR announcements and the results of numerous mock inspections and organisation healthchecks
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16 November 2007
Crime and Disorder Reduction Partnerships Value for Money
Audit commission self assessment tool kit
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14 November 2007
Revised performance indicator handbook for housing associations
The handbook has been revised, updated and new material written by HQN Associate John Wheeldon
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14 September 2007
Respect Standard for Housing Management
CLG Performance Improvement Toolkit for Landlords
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30 April 2007
Relet toolkit
Toolkit designed by Gill Stead is intended to help teams to review current approaches to void management, and to identify areas where there are opportunities to improve upon current practice
Additional files:
Relet toolkitWord version for completion purposes
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20 April 2007
Climbing to the stars toolkit
Toolkit for performance improvement from 2005
Additional files:
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22 November 2006
The Respect Standard: what social landlords should be doing and what inspectors should be looking for
Network Respect Toolkit by Alistair McIntosh and Janis Bright
Additional files:
The Respect Standard: what social landlords should be doing and what inspectors should be looking forNetwork Respect Toolkit by Alistair McIntosh and Janis Bright - word version for completion purposes
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22 September 2006
Homelessness toolkit
Network toolkit by Sheila Spencer
Additional files:
DocumentWord version for completion purposes